Technical Consultant

Are you passionate about technology and problem-solving? Would you describe yourself as a tech-savvy professional with a talent for troubleshooting and providing exceptional service to clients? If this sounds about right, this opportunity for an Technical Consultant position might just be a fit for you

Take a look at what your main duties would be: 

• Executing configuration changes in response to new client promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system.
• Executing configuration changes  in response to a client's supply-chain or labor-management related updates. 
• Serving as subject matter expert to clients and team members
• Troubleshooting issues that arise from clients and other team members and escalating appropriately.
• Maintaining responsibility for the execution of project plans.
• Identifying areas for internal process improvement.

What we expect from you:

• Preferably a technical degree in Computer science and/or experience in an IT environment
• Fluency in speaking and writing of English language 
• Additional language (Italian or Spanish) would be considered a plus 
• Proficient level of SQL or other databases
• Analytical and problem-solving attitude
• Customer service orientation and team spirit 

What you will get from us: 

• Hybrid model of work with transition to full office model in next months
• 9h to 17h and 15h to 23h shifts, Monday to Friday
• Opportunity to develop skills through organized training
• Work in a large, international team
• Work in modernly equipped offices located in the heart of the business centre in New Belgrade
• Advancement opportunities/Career development
• This is a temporary engagement due to maternity leave with a possibility of conversion to a contract with a client with all of the benefits included

If you want to give yourself a try in the new role, apply with your CV in English and join us

Only shortlisted candidates will be contacted. Good luck