Project Agent

21 hours ago

Belgrade Serbia Zelh Full time $60,000 - $120,000 per year
Job description

Velociti is the industry-leading, technology and consulting solutions provider, proudly serving enterprise customers and partners with cutting-edge services.

What You'll Do:

• Schedule and manage day to day responsibilities/activities of field technicians.

• Work closely with project managers, schedulers, account managers, and other team members to ensure alignment on project schedules.

• Plan, execute, and finalize schedules according to strict deadlines and within budget.

• Interface with customer/clients on a regular basis, providing project status and problem resolution.

• Provide technical guidance and direction for field technicians.

• Maintain appropriate levels of communication to ensure the customer is well-informed before, during and after service engagements.

• Develop, maintain, and manage project schedules in the time frame promised to the customer.

• Ensure the quality and completeness of work performed meets or exceeds the expectations of the customer.

• Assist Account Team with billing for time & materials services and service agreements.

• Accurate completion, timely submittal and archival of required service documentation.

• This includes Velogic data accuracy, Customer Acceptance Forms and weekly billing.

Working conditions:

  • Working schedule: Shift L: Sun, Mon, Tue, Wed, Thu: 18:00–03:00 CST

  • A supportive team

  • Competitive Salary in USD

  • Remote or office mode of work

  • 10+ business days of paid time off

  • English courses

  • Equipment provided

Job requirements

Qualifications:

• 2+ years of prior work experience in project management preferred.

• Strong verbal and written communication skills.

• Ability to work collaboratively with project teams.

• High level of accuracy and attention to detail in project/schedule creation and maintenance.

• Demonstrated ability to prioritize customer satisfaction.

• Strong time management skills to meet project deadlines and deliverables.

• Ability to identify conflicts and issues and develop effective solutions.

• Flexibility to adapt to changing project requirements and priorities.

• Working knowledge of Salesforce or other CRM software preferred.

• Post-Secondary Education degree preferred.

• Certifications such as Project Management Professional (PMP), PMI Scheduling Professional (PMI-SP), or AACE International's Planning and Scheduling Professional (PSP) preferred.

All done

Your application has been successfully submitted

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