Employee Relations

3 days ago

Belgrade, Central Serbia Concepta Full time €25,000 - €40,000 per year

About Us:

Concepta is a fast-growing, nine-figure DTC company with a portfolio of leading cosmetics and supplements brands. We have a strong presence in influencer marketing, performance marketing, and Amazon sales, with a primary focus on the U.S. market. By combining science-driven product development with an agile, data-led approach, we deliver innovative products that customers love.

The Role:

We are seeking an Employee Relations & Onboarding Manager to join our HR department in Belgrade. You will play a crucial role in ensuring new hires are seamlessly integrated and supported while driving a fair, engaging, and compliant workplace culture.

This position is ideal for an HR professional who thrives in a fast-paced, international environment and wants to have a direct impact on employee experience and organizational success.

Key Responsibilities

  1. Onboarding Excellence

  2. Lead the onboarding process for all new hires in Serbia, ensuring a smooth transition into the company.

  3. Deliver engaging orientation sessions and improve onboarding materials in line with Concepta's culture.

  4. Partner with managers to prepare integration plans for new team members.

  5. Employee Relations

  6. Act as the main HR contact for employees regarding workplace concerns or conflicts.

  7. Handle employee relations issues fairly, consistently, and confidentially.

  8. Advise managers on performance management and employee engagement best practices.

  9. Compliance & HR Policy

  10. Ensure compliance with Serbian labor law and HR standards.

  11. Draft, update, and communicate HR policies and procedures.

  12. Support audits and compliance initiatives as required.

  13. Employee Engagement

  14. Launch and manage initiatives to foster employee satisfaction, retention, and team spirit.

  15. Gather feedback through surveys and HR touchpoints to improve culture and processes.
  16. Contribute to diversity, equity, and inclusion practices within the Belgrade office.
Ideal Candidate Profile
  • 4+ years of HR experience with focus on employee relations and onboarding.
  • Strong knowledge of Serbian labor law and HR compliance.
  • Proven ability to handle employee relations cases with discretion and fairness.
  • Experience designing or improving onboarding programs.
  • Excellent communication skills in Serbian and English (written & spoken).
  • Strong interpersonal skills with the ability to build trust quickly.
  • Experience in international e-commerce within an HR department is a must
Why Join Concepta?
  • Be part of a global company with roots in both Miami and Belgrade.
  • Shape the HR culture in Serbia and have a direct impact on people's success.
  • Work in a dynamic, fast-growing business with international exposure.
  • Competitive compensation package aligned with local market standards.
  • Professional development opportunities in a global setting.
Compensation & Benefits
  • Competitive base salary.
  • Paid vacation and holidays in line with Serbian labor law.
  • On-site role with opportunities for collaboration and growth.
  • Occasional travel opportunities to support international HR initiatives.

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