Roadside Assistant

Who We Are:

For the last 20 years, HMD Trucking Inc. has been one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500 power units and 900 trailers. The company's aggressive sales approach and service quality are the basis for its strong reputation as a valuable leader in the industry. 

Job Description: 

HMD Trucking Inc. is looking for a Roadside Assistant who wants to contribute to a successful team that embraces innovation and be part of an industry leading organization that consistently sets new standards.

Desirable Experience:

- Previous maintenance or breakdown assistance experience.

- Basic knowledge of tractor, trailer, truck, semi mechanical functions.

Job Description:

- Administrative duties include data entry, daily phone and email communication

- Responding to incoming calls and handling appropriately

- Answer calls and accommodate drivers with repairs that truck or trailer needs on the road.

- Assisting drivers on the road with truck breakdowns over the phone.

- Organizing on the road assistance with vendors throughout the US

- Providing coverage for colleagues when needed

- Various other support functions as assigned

Work Hours:

US Time: 06:00am-04:00 pm CST (Sunday-Thursday) 

Serbian Local Time: 01:00pm - 11:00 pm (Sunday-Thursday) 

Experience:

• Knowledge of tractor, trailer functions: 2 years (Required)
• Basic knowledge of truck & semi mechanical functions: 2 years (Required)
• Previous maintenance or breakdown assistance experience.: 2 years (Required)
•  Proficient in spoken and written ENGLISH (must)
• Ability to work under pressure 
• Ability to work effectively both as a Team member and independently
• Ability to follow instructions and deliver quality results

Past work experience that is relevant is a plus

Benefits

•   Additional private health insurance after 3 months on the job
•   Paid Time Off
•   An energetic and supportive office environment
•   The opportunity to work with some awesome, hard-working truckers who will definitely appreciate your repair skills