Service Desk System Administrator

A new office in Belgrade is looking for polite, helpful, communicative, and responsible Junior Service Desk System Administrator in Service Desk team, who can solve any problem. The position requires: user support (includes remote support), procurement, maintenance, provision of hardware and software.

• Provide technical user support.
• Maintain computers, mobile devices, peripherals, and hardware.
• Prepare laptops, PCs, and mobile devices.
• Handle hardware and software issues.
• Conduct minor repairs, maintain printers and MFDs.
• Network cabling and maintenance network equipment.
• Procure and inventory hardware.
• Create manuals.

• Professional knowledge of computer hardware and peripherals.
• Professional knowledge of Windows 10 and 11.
• Knowledge and support of MS Office 2016 (and above) products.
• Desire to work with users and willingness to help, non-confrontation attitude.
• Experience in domain networks.
• Knowledge of UNIX-like systems.
• Knowledge of Windows Server 2016 and older.
• Experience in Active Directory and GPO.
• Experience in PowerShell (scripting).
• Intermediate or higher proficiency in the English language.
• Russian language skills will be taken as advantage.

• Experience in PowerShell (scripting).
• Experience in SCCM.
• Experience with Jira and Confluence.
• Experience is access control management systems and video surveillance.

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional Vacation days on top of the statutory minimum dependent on years of service with Wargaming Group.
• Up to 8 “Trust days” per calendar year that require no medical certificate.
• Career development and education opportunities within the company.
• English clubs and platform for learning languages.
• Premium Private Health Care.
• Mental well-being program (iFeel).
• Commuting allowance.
• Gym trainings / Wellness program.
• Personal Gaming Account.
• Coffee, fruits, and snacks in the office.
• Company events.
• Seniority Awards.
• Referral program - you can recommend the best talents to the Company and receive a reward.

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 16 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

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