IT Trainee

Group Description

At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle.

We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey.

The role of the IT Trainee is distinctive in that it involves rotating through four departments within Magna IT’s (MIT) IT Solutions & Platform Services tower. The incumbent will have the opportunity to be part of various teams, including Applications Support, Applications Development, Data Platform & Integrations, BI & Data Insights, Software QA Testing & Robotic Process Automation (RPA) teams. While working in the Applications Support team, the trainee will be involved in tasks such as responding to user tickets for MIT supported applications, managing master data, and maintaining technical documentation. In the Application Development team, they will focus on developing new applications and updating existing ones for our customers. The trainee will contribute to the development of Enterprise Application Integration and Data Warehousing Solutions within the Data Platform & Integrations team. They will also work on Power BI development projects for our customers as part of the BI & Data Insights team. Additionally, they will be responsible for developing and executing test cases to validate software applications in the Software QA Testing team. Lastly, they will collaborate with our customers in the Robotic Process Automation (RPA) team to create solutions that automate repetitive business practices and tasks.

• Administering, support and maintenance of business applications which are operated by Global Solutions Application Support, e.g., Windows and WEB applications (SharePoint and .NET applications), Storage, Time Tracking, Internet applications, etc.
• 1st and 2nd level support / single point of contact (SPOC).
• Analysis of malfunctions and troubleshooting.
• Interface to 3rd level support for issue and problem management.
• Manage ticket queue and prioritize work based on impact analysis.
• Administration of master data (Company Hierarchy, Access Management, Contracts).
• Documentation: Prepare technical documentation, keep all internal documentation systems (i.e., OneNote, LeanIX, etc.) up to date.
• Dispatching of all incoming tickets to the service desk.
• Application and user management.
• Contact person for office incident management.
• Hotline Support.
• Backup and Restore.
• Support for application testing.

• Bachelor's Degree or equivalent in Computer Science or a related field of study from a recognized IT program

• Experience with .NET Applications, IIS, Windows OS, SharePoint, and MSSQL.
• Knowledge of administering web applications and databases (MSSQL).
• Basic understanding of programming web applications.
• Power BI, Power Apps, SSIS, SSRS, SSAS knowledge is advantageous.
• Proficient in the Microsoft Office product family.
• Strong analytical and troubleshooting skills, familiar with incident support and application development lifecycle.
• Excellent written and verbal communication skills in English, with quick comprehension.
• Ability to work independently and collaboratively.
• Flexible and willing to learn new skills and take on new responsibilities.
• Exceptional customer service and interpersonal skills.
• Highly organized, detail-oriented, and able to prioritize work.
• Ability to multitask, work under pressure, and meet critical deadlines.
• Passion for technology, affinity for IT, and good technical understanding.

For dedicated and motivated employees, we offer an interesting and diversified job within a dynamic global team together with the individual and functional development in a professional environment of a global acting business. Fair treatment and a sense of responsibility towards employees are the principle of the Magna culture. We strive to offer an inspiring and motivating work environment.

No travel.

Please apply on magna.com/careers OR send your resume to florian.klech@magna.com.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.