Workforce Director

Job Title: Workforce Manager

Description:

• We are seeking a highly skilled and experienced Workforce Manager to join our team. As a Workforce Manager, you will be responsible for overseeing the workforce management function across various locations.

Key Responsibilities:

• Workforce Planning: Develop and implement effective workforce planning strategies to ensure adequate staffing levels and skill sets to meet operational demands.
• Scheduling: Manage scheduling processes to ensure fair and efficient allocation of shifts.
• Employee Management: Lead, motivate, and mentor the workforce management team, fostering continuous skill development.
• Data Analysis: Track workforce data, identify trends, and make recommendations to improve staffing levels and shift configurations.
• Reporting: Prepare and manage reports on key workforce metrics, such as staffing, labor costs, and employee satisfaction.

Requirements:

• Languages: Native or fluent in Serbian (C1 level) and strong proficiency in English (at least B1).
• Experience: Minimum of 3 years in a management role with demonstrated leadership success.
• Education: Bachelor's degree preferred, or equivalent experience and training.
• Skills: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and workforce management software.
• Soft Skills: Strong communication and interpersonal skills, conflict resolution and sound decision-making abilities, effective leadership, mentoring, and time management skills.

Benefits:

• Competitive Remuneration Package: Excellent remuneration package based on experience, skills, and performance.
• Dynamic International Team: Be part of a dynamic international team with a positive and friendly atmosphere.
• Career Development: Guidance and tools to reach career potential.
• Training and Support: Paid training and support to help you excel in your role.
• Wellness Initiatives: Private health insurance and free gym membership.