Team Lead

Position: Team Lead - Gaming Equipment Admin

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Maintain accurate records and oversee the quality and quantity of all gaming equipment, including roulette wheels, dice, cards, and auxiliary tools
• Ensure studios are consistently equipped with the required and fully functional gaming equipment
• Regularly inspect and test items such as roulette balls and playing cards to ensure they meet internal standards
• Identify and address defects or inconsistencies in gaming equipment
• Place orders for new equipment and spare parts (e.g., felts, rims, dice) as needed for operational continuity
• Coordinate with suppliers to ensure timely and accurate deliveries
• Handle administrative tasks such as logging inventory changes, tracking test tools, and managing photo session equipment
• Create and maintain accurate reports and documentation related to inventory and equipment usage
• Delegate tasks, organize workflows, and monitor team performance
• Train and coach new team members to ensure smooth onboarding and high team efficiency
• Develop and implement workflows, procedures, and KPIs to improve productivity
• Support standardization of processes in alignment with ISO requirements
• Proactively identify and resolve issues related to gaming equipment or operational processes
• Collaborate with departments such as Training, Risk/Surveillance, and HR to align efforts and share updates
• Prepare detailed reports on KPIs, budgets, and team activities on a daily, quarterly, and annual basis for senior management
• Ensure all activities comply with company policies, regulatory standards, and health and safety guidelines
• Maintain confidentiality of sensitive company information.

REQUIREMENTS:

• Fluent in English, both verbal and written
• University degree in a relevant field
• Minimum 2 years of experience in a similar role, ideally within gaming or equipment management
• Strong computer skills and familiarity with inventory management tools
• Excellent organizational abilities with proven experience in workflow and inventory coordination
• Willingness to work in rotating 8-hour shifts, 5 days a week
• High attention to detail and accuracy in all tasks

• Experience in ISO process standardization and improvement initiatives
• Knowledge of gaming equipment calibration and testing procedures
• Fluency in additional languages to support cross-regional collaboration.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Paid training
• Performance bonuses
• Private health insurance
• Free gym membership
• Relocation support - accommodation provided
• Additional pay for night and weekend shifts
• Meal allowance

• • Work with a passionate team that loves games as much as you do