ServiceNow Developer

2 weeks ago


Novi Sad, Vojvodina, Serbia NTT DATA Europe & Latam Full time £104,000 - £130,878 per year

Who We Are
Out client is one of the UK's leading financial services groups and a major global investor. We're dedicated to helping people achieve financial security through innovative insurance and investment solutions. Our technology teams are central to this mission, driving transformation and delivering platforms that enhance customer experience and operational efficiency. You'll be part of a collaborative, purpose-driven environment where your work makes a real impact.

What You'll Be Doing

  • Designing, developing, and maintaining ServiceNow modules, with a focus on ITSM and either ITOM or SAM.
  • Collaborating with stakeholders to understand business needs and translate them into effective platform solutions.
  • Challenging and refining existing implementations to ensure alignment with business value and best practices.
  • Working across multiple ServiceNow areas, demonstrating flexibility and platform-wide expertise.
  • Ensuring configurations and customizations are scalable, maintainable, and aligned with our technology strategy.
  • Participating in code reviews, testing, and deployment activities.
  • Providing mentorship and technical guidance to junior engineers.

What You'll Bring Along

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Minimum 5 years of experience in a similar role.
  • Proven experience with ServiceNow, particularly in ITSM and one of ITOM or SAM.
  • Deep understanding of ITSM processes and best practices.
  • Ability to critically assess and improve platform solutions.
  • Versatility across different ServiceNow modules and functionalities.
  • Strong problem-solving skills and a proactive approach to continuous improvement.
  • Excellent communication and stakeholder engagement skills.
  • ServiceNow Certified System Administrator or relevant module certifications would be nice to have.
  • Experience working in Agile delivery environments would be a plus.
  • Familiarity with scripting languages such as JavaScript and GlideScript within ServiceNow.
  • Excellent command of both spoken and written English.


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