IT Infrastructure Administrator

18 hours ago

Serbia AMETEK Full time €20,000 - €40,000 per year
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
  • Provide first level support for IT issues across multiple business units
  • Investigate and troubleshoot issues
  • Repair and recover from hardware or software failures
  • Coordinate and communicate with impacted entities
  • As needed, escalate to a higher instance/level of support
  • Provide support and maintenance for all industry computers connected to production lines
  • Maintain all issues and support through ticketing system as per company standards and policies
  • Administer Windows server and client environment, Active Directory, File servers, Exchange servers, SQL/MySQL database
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
  • Perform regular security monitoring to identify any possible risks/intrusions
  • Perform periodic performance reporting to support capacity planning
  • Provide maintenance and support for all telephone and mobile devices
  • Provide technical guidance when required
  • Taking care of all technical documentation regarding hardware, software and related infrastructure
  • Responsible for quality of own work, precision, accuracy, transparency and timeliness
  • Upon the request of the Employer, may occasionally drive a vehicle (car), e.g. in case of a business travel, providing that he is qualified to drive, that is, fulfils all legal requirements

Job Requirements:

  • Minimum 2 years of experience on the same/similar position
  • Good problem solving and analytical skills
  • Ability to provide excellent customer service to a variety of customers (location, language, nationality, ability)
  • Ability to work independently with minimal oversight
  • Ability to prioritize tasks based on department objectives and deliverables
  • Fluent in English; knowing German will be considered as an advantage

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