Staff Software Engineer, Service

About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary
Rivian Service team is a full stack team of developers working on cutting-edge technologies, driving the evolution of our service operations. We are seeking a highly skilled and visionary Staff Full Stack Software Engineer to join our dynamic team and play a pivotal role in establishing and shaping the new Service team in Serbia.

As a Staff Full Stack Engineer in the Service team at Rivian, you will be a technical leader and architect, responsible for defining and driving the technical direction of critical data and capabilities for our service operations teams. You will own the end-to-end architecture and implementation of enterprise-level software solutions within a cloud environment, ensuring scalability, reliability, and long-term maintainability. You will proactively identify and address systemic challenges, influencing technical strategy across multiple teams and contributing to Rivian's overall engineering excellence.

Responsibilities

• Architectural Leadership: Define and champion architectural standards and best practices for backend microservices and frontend applications, ensuring alignment with Rivian's long-term technical vision.
• Strategic Design and Development: Lead the design and implementation of complex, scalable, and maintainable backend microservices (NodeJS, NestJS) and frontend applications (React with TypeScript), driving technical innovation and efficiency.
• API and GQL Mastery: Drive the development and evolution of robust RESTful APIs and GQL endpoints (Apollo Studio), ensuring seamless data exchange and optimal performance across the service ecosystem.
• Cloud Platform Ownership: Take ownership of the AWS cloud infrastructure (Lambda/EKS/SQS/SNS/Messaging bus), driving the implementation and optimization of backend services for scalability and resilience.
• Data Strategy and Implementation: Define and implement data storage strategies using DynamoDB, ElasticSearch, and other NoSQL/SQL databases, ensuring data integrity, performance, and scalability.
• Containerization and Orchestration Expertise: Lead the implementation and optimization of Docker and Kubernetes for containerization and orchestration, driving efficiency and automation across the development lifecycle.
• Messaging Architecture and Implementation: Design and implement robust messaging systems (AWS SQS) to support real-time data processing and event-driven architecture, ensuring reliability and scalability.
• Performance Optimization and Systemic Problem Solving: Proactively identify and resolve performance bottlenecks, drive continuous improvement initiatives, and address systemic challenges to enhance the overall reliability and efficiency of the service platform.
• Cross-Functional Collaboration and Influence: Lead cross-functional technical initiatives, collaborate with product managers, DevOps engineers, and other stakeholders, and influence technical direction across the organization.
• Technical Mentorship and Guidance: Provide technical leadership and mentorship to senior and junior engineers, fostering a culture of excellence and driving technical growth across the team.
• Quality and Documentation Excellence: Champion best practices for code quality, testing (integration/unit), and documentation, ensuring maintainability and knowledge sharing.
• Proactive Technology Evaluation: Research and evaluate emerging technologies, driving innovation and identifying opportunities to improve the service platform.

Qualifications

• Bachelor's or Master's degree in Computer Science or a related field.
• 8+ years of professional software development experience, with a proven track record of architectural leadership and technical excellence.
• Expert-level proficiency in JavaScript, TypeScript, NodeJS, and RESTful API development.
• Deep expertise in AWS cloud technologies, particularly Lambda functions, EKS, SQS, and SNS.
• Extensive experience with containerization and orchestration using Docker and Kubernetes.
• Proven ability to design and implement robust messaging systems like AWS SQS.
• Extensive hands-on experience with DynamoDB and ElasticSearch, with a deep understanding of data modeling and optimization.
• Strong understanding of DevOps practices and tools for CI/CD, with a focus on automation and efficiency.
• Strong experience in GQL and Apollo Studio.
• Proven ability to lead complex technical projects and drive technical innovation.
• Exceptional problem-solving and analytical skills, with a focus on addressing systemic challenges.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across 1 teams.
• Demonstrated ability to mentor and guide other engineers, fostering a culture of technical excellence.
• Ability to self learn, and adapt to changing environments.

• Nice to have:

• Experience with Contentful CMS.

• Experience in the automotive service industry.

Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at

Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.