Audit Support Specialist

4 days ago

Belgrade Serbia Zelh Full time
Job description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

The Audit Support Specialist plays a critical role in ensuring accuracy, compliance, and financial integrity within Our client's

3TS brokerage division. This role is responsible for auditing freight bills, validating carrier invoices against client contracts

and shipment data, and supporting the resolution of billing discrepancies. By maintaining precise financial controls and

partnering with operations, carriers, and clients, the Audit Support Specialist contributes to both margin protection and

process improvement initiatives.

Key Responsibilities:

Audit & Financial Accuracy


•Audit freight bills and carrier invoices for accuracy against contracts, routing guides, and shipment execution data.


•Validate rating structures (tariffs, discounts, accessorials, fuel surcharges) and ensure billing compliance.


•Identify discrepancies or cost leakage and escalate issues to the Process Improvement Supervisor for resolution.


•Support margin protection by ensuring accurate buy vs. sell alignment across shipments.

Process & Compliance Support


•Maintain documentation and audit trails in compliance with Odyssey's financial controls and client requirements.


•Support internal controls to ensure regulatory compliance (e.g., SOX, client-specific audit requirements).


•Partner with the Process Improvement Supervisor to identify recurring billing errors and contribute to corrective action plans.


•Ensure SOPs, work instructions, and business rules are followed consistently in day-to-day auditing activities.

Operational Collaboration


•Collaborate with LTL and TL Operations teams to validate shipment data and resolve rating issues.


•Partner with Carrier Procurement and Client Success teams to align contract terms and billing expectations.


•Provide feedback to the Process Improvement team regarding systemic gaps or opportunities for automation.


•Participate in cross-functional workstreams focused on reducing cost leakage and improving billing accuracy.

Reporting & Continuous Improvement


•Prepare audit reports and summarize findings for review with the Process Improvement Supervisor.


•Contribute to KPI tracking related to audit accuracy, recovery of overcharges, and issue resolution timelines.


•Assist with process improvement initiatives including system enhancements, automation tools, and reporting dashboards.


•Support special projects such as client audits, system migrations, or carrier contract realignments.

Required Skills & Experience


•Associate or Bachelor's degree in Accounting, Finance, Business, or Supply Chain preferred; equivalent work

experience accepted.


•1–3 years of experience in logistics, audit, billing, or financial operations.


•Strong understanding of freight rating, contracts, and common accessorial charges (LTL experience preferred)

Working conditions:
Work schedule: Mon-Fri 8 am - 5 pm EST

  • Competitive Salary in USD

  • Office mode of work in Belgrade, Serbia

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

All done

Your application has been successfully submitted

Other jobs

  • Audit Support Specialist

    19 hours ago

    Belgrade, , Serbia Zelh Full time

    Job description Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the...

  • Audit Support Specialist

    6 days ago

    Belgrade, Central Serbia Zelh Full time

    Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Audit Reporting

    2 weeks ago

    Belgrade, Central Serbia DSD Recruitment Full time

    Key Qualifications & Skills• Strong understanding of audit processes, internal controls, and risk assessment• Ability to prepare structured audit reports and conduct complex data analysis• Advanced proficiency in Excel, Google Sheets, and BI tools (Power BI, Tableau, Looker)• Strong analytical mindset and ability to work with large datasets•...

  • IT Support Specialist

    2 weeks ago

    Serbia Semrush Full time €30,000 - €40,000 per year

    Hi thereWe are Semrush, a global Tech company developing our own product – a platform for digital marketers.Are you ready to be a part of it? This is your chance We're hiring for IT Support Specialist (Global IT Support Team) - Evening Shift.Tasks in the roleAs an IT Support Specialist, you will play a key role in ensuring that our employees across all...

  • Chat support specialist

    1 week ago

    Belgrade, Grad Beograd City, , Serbia Workanova Full time

    ChatSupport Specialist – German Language (on -site)ABOUTTHE COMPANY: WorkaNova is a global BPO customer experience specialist, providing exceptionalcustomer care, sales, technical support, and back -office services. With clientsacross the Fintech, iGaming,and eCommerce industries, weoperate in over 10 languages and are committed to delivering...

  • Chat Support Specialist

    1 week ago

    Belgrade, Grad Beograd City, , Serbia Workanova Full time

    ABOUT THE COMPANY: WorkaNova is a global BPO customer experience specialist, providing exceptionalcustomer care, sales, technical support, and back -office services. With clientsacross the Fintech, iGaming, and eCommerce industries, we operate inover 10 languages and are committed to delivering outstanding support aroundthe clock. ABOUT THE JOB: We're...

  • Payment Operations Specialist

    2 weeks ago

    Serbia Semrush Full time

    Hi thereWe are Semrush, a global Tech company developing our own product – a platform for digital marketers.Are you ready to be a part of it? This is your chance We're hiring for Payment Operations Specialist (PSP&Billing Team).Tasks in the roleReconcile Payment Transactions: Perform end-to-end reconciliation of payment activity using cloud-based tools to...

  • Chat Support Specialist – Hungarian language

    1 week ago

    Belgrade, , Serbia Workanova Full time

    ABOUT THE COMPANY: WorkaNova is a global BPO customer experience specialist, providing exceptionalcustomer care, sales, technical support, and back -office services. With clientsacross the Fintech, iGaming, and eCommerce industries, we operate inover 10 languages and are committed to delivering outstanding support aroundthe clock. ABOUT THE JOB: We're...

  • Specialist Global PV System

    1 week ago

    Belgrade, Central Serbia STADA Group Full time

    Hemofarm produces high quality pharmaceutical products within the leading pharmacotherapeutic groups, observing the key corporate values: Agility, Integrity, Entrepreneurship and ONE STADA.Specialist Global PV SystemPlace of work:BelgradeAbout the job: As Specialist Global PV System in the area of quality management (QM) for pharmacovigilance (PV), you will...

  • AP/AR Specialist

    1 week ago

    Serbia AMETEK Full time

    We are seeking a dedicated and detail-oriented AP/AR Specialist to join our team at Advanced Measurement Technology (AMT) / Amptek. The ideal candidate will play a crucial role in auditing, processing, and reporting valid accounts payable liabilities and vendor payments. This position requires strong organizational skills, effective time management, and the...