Trainer - Serbian & English - Belgrade

3 days ago

Belgrade, Central Serbia JUJUR Full time 25,000 - 50,000 per year

Position: Trainer

Location: Belgrade, Serbia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Create and refine training materials and program structures to ensure comprehensive knowledge of games and procedures for team members.
  • Develop performance improvement plans and establish relevant KPIs to improve training quality and effectiveness.
  • Train staff on specific procedures and controls, fostering an environment that supports professional development and high performance.
  • Inspire and encourage trainees by providing constructive feedback to both individuals and management, promoting continuous improvement.
  • Design and maintain training programs for new hires and existing team members, working with managers to address individual training needs.
  • Collaborate with managers to identify training requirements and ensure training programs meet both individual and team needs.

REQUIREMENTS:

  • Native or fluent in Serbian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
  • High School Diploma or equivalent.
  • Ability to work effectively within a team and contribute to a collaborative work environment.
  • A positive outlook with a strong desire to learn and grow professionally.
  • Patience and a passion for coaching, with a commitment to developing others.
  • Previous experience in the gaming or casino industry is a plus.
  • Experience in designing and delivering training programs for casino roles or similar positions.
  • Professional certifications or qualifications related to gaming operations or instructional design.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Holiday and shift allowances
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free night-shift taxi service to and from the studio
  • Free gym membership
  • Relocation support

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