Customer Service Specialist

5 days ago

Niš, Central Serbia Johnson Electric Full time €30,000 - €60,000 per year

Come Innovate Motion with us
We are offering the opportunity to be a part of a growing team, and an environment where we strongly believe it is a team effort to deliver high service levels to our customers. Working in a close-knit environment while getting experience in different European markets.
Your responsibilities will be to:

  • Being in charge of communication with the customers, resulting with inputs for the planning of the production of finished goods (taking care of LTs, delivery schedules and its realization internally)
  • Accountable for ensuring overall customer satisfaction of: Delivery timelines, Communication Standards, and Responsiveness - as measured by key performance indicators (KPIs)
  • Preparing reports of customers open orders - focus must be on data accuracy and fast feedback to customer
  • Placing customer orders in the system
  • Taking care of the plant delivery performance towards the customers
  • Ensuring correct invoicing of the shipments
  • Responsible for stock level of the finished goods
  • Organisation and follow up on transportation of the finished goods and achieving customer satisfaction

Our requirements:

  • BSc or MSc degree in Technical or Commercial studies
  • Advanced level of English language proficiency is mandatory. Knowledge of French, Italian and German language is highly appreciated
  • Relevant working experience of minimum 2 years in similar positions
  • Excellent understanding of customer needs
  • Sense for anticipation, with a good reporting skills and proactive orientation
  • Commitment to quality, efficiency and accuracy at all levels of the ordering process
  • Strong collaboration skills for effectively working with other departments, such as Sales, Quality, and Logistics, to ensure customer inquiries and issues are resolved promptly and efficiently, fostering a cohesive and customer-focused environment

What we offer:

  • International and dynamic working environment
  • A member of a global team
  • Opportunity for continuous development

If you are interested in this challenging position, we are looking forward to receiving your CV in English

Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company's most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

  • Customer Support Consultant

    2 weeks ago

    Niš, Central Serbia SupportYourApp Full time $30,000 - $60,000 per year

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • SAP BTP Administration Specialist

    2 weeks ago

    Niš, Central Serbia DXC Technology Full time €104,000 - €130,878 per year

    Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the...

  • Customer Support Consultant, crypto

    6 days ago

    Niš, Central Serbia SupportYourApp Full time €20,000 - €40,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Data and Operations Support Specialist

    2 weeks ago

    Niš, Central Serbia Utility Profit + Sunroom Full time €35,000 - €45,000 per year

    Who We AreUtility Profit was born out of Sunroom Leasing with a simple yet powerful mission: to make moving easier. We help renters set up essential utilities—water, electricity, gas, and internet—at the click of a button. At the same time, we provide property managers with a new revenue stream, making their lives easier and more profitable.Now, we're...

  • SAP Presales Applications Management Services

    1 week ago

    Niš, Central Serbia DXC Technology Full time 30,000 - 60,000 per year

    Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the...

  • Quality Control Operator

    2 weeks ago

    Niš, Central Serbia Cybertexex Full time €20,000 - €25,000 per year

    Cybertexex provides automated solutions for KYC and watchlist screening and behaviour analytics tailored for digital businesses globally.Right now we are looking for the Quality Control Operator – an entry-level specialist who checks the quality of our automated systems while analysing and correcting graphic and numerical data. Your work will be a...

  • Quality Control Operator

    2 weeks ago

    Niš, Central Serbia Cybertexex Full time €15,000 - €30,000 per year

    Cybertexex provides automated solutions for KYC and watchlist screening and behaviour analytics tailored for digital businesses globally.Right now we are looking for the Quality Control Operator – an entry-level specialist who checks the quality of our automated systems while analysing and correcting graphic and numerical data. Your work will be a...

  • Quality Control Operator

    2 weeks ago

    Niš, Central Serbia Cybertexex Full time €20,000 - €25,000 per year

    Cybertexex provides automated solutions for KYC and watchlist screening and behaviour analytics tailored for digital businesses globally. Right now we are looking for the Quality Control Operator – an entry-level specialist who checks the quality of our automated systems while analysing and correcting graphic and numerical data. Your work will be a...

  • Drivetrain Technician Remote

    2 weeks ago

    Niš, Central Serbia EDF power solutions Full time $28 - $47

    Scope of PositionAbout Us:EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that...

  • Business Analyst

    1 day ago

    Niš, Central Serbia DXC Technology Full time €30,000 - €60,000 per year

    Job Description:Job Title - Business Analyst Type - Permanent, Full - time (37.5 hrs per week)DXC's Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market,...