Senior Project Manager

Job Description:
We Dream. We Do. We Deliver.
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit

We are looking for a
Senior Project Manager
to join our team.

As a Senior Project Manager, you are responsible for leading medium to large-sized projects, providing comprehensive project management expertise for key business clients. Your role includes full oversight of project scope, scheduling, financials, and risk management from initiation through to successful project completion. You serve as a trusted advisor to clients, proactively identifying business opportunities and ensuring consistent client satisfaction.

Key Responsibilities And Accountabilities

• Take full responsibility for the successful planning, execution, and closure of medium to large-sized projects.
• Lead comprehensive project planning, risk management, and scope management activities.
• Deliver projects within agreed timelines, budgets, quality standards, and targeted profitability levels.
• Regularly report project status and financial performance to internal and external stakeholders.
• Ensure client acceptance for partial and complete deliveries.
• Manage and coordinate local, remote, and third-party team members effectively, ensuring cohesive project execution.
• Actively identify and pursue further business opportunities within existing projects and accounts.
• Provide expert consultancy services, including the creation of project concepts and specifications.
• Maintain clear and effective communication with clients, ensuring alignment with expectations and requirements.
• Support the acquisition process, contributing significantly to proposals and offer creation.
• Develop and enhance project management capabilities within the team, actively mentoring and coaching other project managers.
• Act as an advocate for organizational change, proactively promoting best practices and innovation within project management.

Skills For The Role

• Excellent communication and relationship-building skills at all organizational levels.
• Strong sales and business-oriented mindset with proven ability to identify growth opportunities.
• Relevant university degree or equivalent higher education qualification.
• Demonstrated leadership capability, acting as a role model for colleagues and fostering a positive team environment.
• Minimum 5 years of proven experience in managing projects independently, preferably in software development or digital delivery (e.g., ecommerce, CRM, ERP, CMS).
• Fluent English (written and spoken); additional languages are beneficial.
• In-depth experience with the full lifecycle of project management and advanced knowledge of modern methodologies (Agile, Kanban, etc.).
• Proactive, independent worker with strong presentation skills and a positive, professional attitude.
• Certification in Project Management (Prince2 Practitioner, PMP, Agile PM Practitioner, Scrum Master, IPMA) advantageous.

Why choose Merkle?
Innovation at Our Core:
As part of dentsu's global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we've been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:
With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture:
At Merkle, your ideas and contributions truly matter. You'll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What's in it for you?*

• Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
• Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
• Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member's unique perspective is valued, and everyone is welcome.
• Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
• Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
• Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.
• Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.
• many more attractive benefits are waiting for you, for more details regarding benefits relevant to your location, please ask your recruiter.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

Location:
Belgrade

Brand:
Merkle

Time Type:
Full time

Contract Type:
Permanent