Product Manager-Gaming Experience

Pollard Digital Solutions is looking for a detail-oriented
Product Manager
to join our Gaming Experience team. In this role, you will work across the lifecycle of our draw-based games, helping shape the future of regulated lottery games across Europe and North America. Reporting into the Director of Product Management, you will own a focused set of priorities and play a key role in both front-end experience and backend game operations.

You'll work closely with engineering, design, and key partners to deliver high-quality products to millions of players. This is a unique opportunity to grow your expertise in a complex and fast-paced environment with worldwide customers and product teams located in Canada, Iceland, Serbia, and the UK.

Who We Are
Pollard Digital Solutions - Europe is a full-solution supplier of lottery management and iLottery technology for lottery markets. We're a division of Pollard Banknote Ltd - a leading partner to 60 lotteries worldwide, known for high quality instant ticket products, licensed games, retail merchandising solutions, and innovation. Established in 1907 and headquartered in Winnipeg, Canada, Pollard Banknote is publicly traded on the Toronto Stock Exchange (PBL).

Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We pride ourselves on a collaborative and inclusive workplace - where creativity, team spirit, and respect are core to how we work.

What We Offer

• A truly collaborative and supportive working environment
• Modern office space with on-site parking
• Private health insurance
• Coverage for medical treatments outside of Serbia
• Learning and development budget
• Profit sharing – every role plays a part in our success
• Budget for sports activities
• Team-building and social activities
• Employee referral bonuses
• Hybrid work environment

What You'll Do

• Product Leadership: Manage and evolve our draw-based games portfolio. Ensuring a seamless user experience and operational excellence across all aspects of our gaming platform.
• Delivery: Lead end-to-end product lifecycle from concept to launch, including requirement definition, prioritizing features, and coordinating development efforts.
• Optimize User Experience: Continuously improve the usability and efficiency of our games, to enhance player satisfaction and retention.
• Relationship Management: Maintain strong relationships with external partners and third parties
• Cross-functional Collaboration: Forge strong partnerships with stream-aligned teams, product managers, and stakeholders to align on product initiatives and seamlessly execute on our vision.
• Vision and Strategy: Define and advocate for a product vision that aligns with the broader organizational goals while emphasizing stream-aligned team empowerment.
• Backlog Management: Prioritize enhancements for the player experience, assisting with project management tasks such as sprint planning, backlog refinement, and team co-ordination.
• Stay Informed: Stay up to date with industry trends, competitive landscape, and emerging technologies related to lottery and gaming.

Who You Are

• A growing product manager with strong ownership skills and a passion for game products.
• Curious, analytical, and customer minded. You enjoy solving problems and thinking critically.
• Able to communicate clearly and collaborate with technical and non-technical audiences.
• Comfortable working in a regulated environment with tight coordination across teams.
• Capable of managing both front-end UX considerations and back-end systems.
• Self-driven and organised, with good attention to detail.

What You'll Need

• years of experience in product management or a similar tech role.
• Experience writing requirements, working with backlogs, and supporting Agile delivery teams.
• Basic technical understanding of how backend systems and APIs operate.
• Exposure to front-end user experience concepts.
• Strong English communication skills, both written and verbal.
• Bonus: Familiarity with lottery systems or draw-based games.
• Bonus: Experience working in regulated gaming environments.

If you're looking to join a company where your technical skills and ideas can make a meaningful impact, we'd love to hear from you. Apply today and let's shape the future of digital lottery experiences together.