AI Lead Engineer

6 days ago

Belgrade, Central Serbia NTT DATA Europe & Latam Full time

Who We Are
At NTT DATA, we are a global team of over 140,000 professionals, operating in more than 50 countries and serving diverse industries including telecommunications, finance, public sector, healthcare, and more. We are passionate about technology and innovation, and we believe in personalized, merit-based career growth.

We are expanding our capabilities in Conversational AI, building intelligent assistants across voice and text channels—web, mobile apps, WhatsApp, Microsoft Teams—using cutting-edge technologies like Generative AI (GPT) and platforms such as Dialogflow CX, BotFramework Composer, Watson Assistant, and Cognigy.

What You'll Be Doing

  • Performing technical and functional analysis of requirements.
  • Designing and implementing conversational assistants tailored to client needs.
  • Ensuring solutions align with industry best practices and emerging trends.
  • Leading and mentoring team members in solution development and capability building.
  • Overseeing the construction, testing, and documentation of solution components.
  • Presenting and defending technical decisions and solution models to both internal teams and clients.
  • Participating in project planning and estimation, contributing to delivery strategy.

What You'll Bring Along

  • Bachelor's or Master's degree in Computer Science, Engineering, or equivalent experience.
  • Minimum 3-5 years of experience developing microservices.
  • Proficiency in programming languages such as , TypeScript, JavaScript, or Python.
  • Experience working with SQL and NoSQL databases.
  • Hands-on experience with Docker and Kubernetes.
  • Familiarity with cloud platforms like GCP, AWS, or Azure.
  • Ability to work independently with stakeholders and propose effective solutions.
  • Valued experience in virtual assistants, AI, machine learning, and NLP algorithms.
  • Knowledge of NLU technologies (e.g., Dialogflow, IBM Watson, Amazon Lex) is a plus.
  • Strong team collaboration and communication skills.
  • A proactive and participatory mindset.
  • Excellent command of both spoken and written English.

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