Medical Information Assistant

6 days ago

Niš, Central Serbia Ergomed Full time €1,500 - €25,000 per year
Company Description

We are PrimeVigilance (part of Ergomed PLC), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Job Description

PrimeVigilance is looking for a Medical Information Assistant to be responsible for supporting the Medical Information team in handling various administrative duties in English  

Responsibilities 

  • Administration support for meetings, invoice activities, generating reports 
  • Maintenance of Medical Information systems and department documentation 
  • Engagement in pharmacovigilance and quality complaint follow-up activities 
  • Administrative support with Medical Information Enquiries, Adverse Event and Product Quality 
  • Complaint Activities 
  • Administrative support in new client onboarding activities 
  • To assist in departmental regulatory inspection preparedness for the company 
Qualifications
  • Advanced English skills, both verbal and written, at least C1  
  • Desirable administrative experience and good IT skills (MS Office)  
  • A high degree of discretion dealing with confidential information  
  • Ability to manage multiple and varied tasks and prioritize workload with attention to detail  
  • Ability to work under pressure with accuracy and meet tight deadlines  
  • Good interpersonal and communication skills 
Additional Information

Why PrimeVigilance  

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.   

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.  

We offer:  

  • Training and career development opportunities internally   
  • Strong emphasis on personal and professional growth  
  • Friendly, supportive working environment  
  • Opportunity to work with colleagues based all over the world, with English as the company language  

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join   

  • Quality  
  • Integrity & Trust   
  • Drive & Passion   
  • Agility & Responsiveness   
  • Belonging  
  • Collaborative Partnerships   

Come and join us in this exciting journey to make a positive impact in patient's lives. We look forward to welcoming your application.  

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