PSP Specialist
1 day ago
We are seeking a Payment Specialist to own and optimize our global payment infrastructure. This individual will be responsible for ensuring our wallet and cashier deliver a seamless, efficient, and localized payment experience for every market we serve.
You will continuously analyze current payment options, identify new payment providers and methods per region, and work cross-functionally with Product and Engineering to deliver the best possible user experience. The ideal candidate deeply understands the global payments landscape, including cards, e-wallets, crypto, and alternative local methods, and is passionate about optimizing conversion, user trust, and transactional efficiency.
Key ResponsibilitiesPayment Ecosystem Oversight- Audit, monitor, and evaluate all existing payment methods on the platform to ensure performance, reliability, and market alignment.
- Analyze conversion data, transaction success rates, and payment-related user behavior to identify friction points and optimization opportunities.
- Research and propose new payment methods and providers per geographic market—balancing cost, popularity, reliability, and legal compliance.
- Build business cases for integrating new options, including expected ROI, adoption rate, and strategic fit.
- Maintain relationships with PSPs, banks, and payment partners.
- Continuously refine the wallet and cashier UX, ensuring popular options are prioritized per region and displayed dynamically based on user behavior.
- Work closely with Product to implement and test layout, flow, and feature improvements that maximize deposit and withdrawal efficiency.
- Ensure parity across web and mobile, identifying inconsistencies and opportunities for frictionless experiences.
- Collaborate with Product Owners and Engineers to scope, prioritize, and test new payment integrations and UI improvements.
- Act as the payments subject-matter expert for all cross-functional projects involving transactions, wallet logic, and user payment behavior.
- Work with Data to produce and maintain dashboards tracking transaction volume, success/failure rates, deposit mix, cost per transaction, and market share by payment type.
- Regularly present insights and recommendations to senior management on performance trends and optimization plans.
- Conduct competitive benchmarking of payment offerings and checkout experiences within the iGaming and fintech sectors.
Required:
- 3+ years' experience in payments, fintech, or e-commerce (iGaming, crypto, or high-volume online transactions preferred).
- Strong understanding of global and local payment systems (cards, e-wallets, APMs, open banking, crypto, etc.).
- Experience working directly with PSPs, acquirers, and payment gateway integrations.
- Solid grasp of user experience and conversion optimization principles related to payment flows.
- Analytical mindset with the ability to translate data into actionable insights and measurable improvements.
- Excellent collaboration skills and ability to communicate effectively with technical and non-technical stakeholders.
Preferred:
- Experience in the iGaming, crypto, or financial services industry.
- Working knowledge of payment metrics tracking and BI tools (e.g. Tableau)
- Understanding of web and mobile UX patterns for payment flows
- Data-driven and user-obsessed; thrives on optimizing the smallest details that improve conversion.
- Globally aware and commercially sharp; understands both the regulatory and behavioral nuances of different markets.
- Confident communicator with a proactive mindset, capable of driving initiatives across departments.
- Adaptable and resourceful in fast-paced, high-stakes environments.
Perks at Gamdom:
- Fully remote - work from anywhere in the world
- Flexible schedule
- 30 days of paid time off
- Equipment allowance
