Operational Excellence Specialist

2 days ago

Belgrade, Central Serbia beBeeOperations Full time 35,000 - 55,000
Job Description

Euronet seeks a Local Operations Coordinator to ensure industry-leading uptime of its ATM networks across Serbia. This role involves maximizing and coordinating internal and external resources.

For more information, please visit: Euronet – Market-leader in ATM Solutions across Europe

  • Communication flow with external providers: Security, Installation, Transportation, CIT companies etc.
  • Provision of local support to Euronet's centralized Operations functions.
  • Project management, testing and supporting implementation.
  • Definition of scope, set up of measuring points, dependences, processes set up testing, documentation and manual preparation, SLA monitoring and ensuring its reflection in invoice reductions.
  • Developing strategies towards ATM availability improvement, failure avoidance, revenue increase and cost optimization.
  • Management and maintenance of the ATM inventory and installation sites in dedicated systems.
  • Site surveys and related documentation management to prepare site documentation, taking responsibility for the effective flow of information between the local management team and full suppliers chain involved in site preparation.
  • Checking and maintaining ATMs on the field if needed.
  • Coordination of internal Euronet resources to resolve potential incidents.
Required Skills and Qualifications

The ideal candidate will have:

  • A university degree with an engineering or IT orientation, or equivalent professional experience.
  • Minimum 5 years of experience in operations or information technology functions, in sectors such as banking, financial services, telecommunications or retail.
  • Prior experience in project coordination, ATM systems and ATM software.
  • MS Office knowledge.
  • A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems.
  • Flexibility and readiness to travel frequently.
  • Strong analytical and problem-solving skills.
  • A valid category B driving license.
  • Fluency in English.
Benefits

The position offers:

  • A private healthcare package.
  • An international working environment.
  • Opportunities to develop professionally and work on various projects.

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