Project Manager

1 week ago

Belgrade, Central Serbia Mplus Full time

We're looking for an experienced and motivated
Project Manager
to join our Delivery/Customer Success team and lead successful project delivery in a fast-paced, evolving environment.

In this role, you'll work closely with internal teams and external stakeholders, aligning business needs with technical execution to deliver high-impact solutions.

If you're proactive, focused, and confident in both team collaboration and customer engagement - we'd love to hear from you.

Key Responsibilities:

  • Define project scope, timelines, and goals, and ensure alignment with external and internal stakeholders
  • Manage project delivery from planning to execution, tracking budgets and resource needs
  • Coordinate cross-functional team activities, aligning efforts across development, data science, and customer experience teams
  • Optimize resource allocation and resolve bottlenecks to keep projects on track
  • Track project progress, manage dependencies, and ensure timely delivery of key milestones
  • Identify risks and implement mitigation strategies to maintain project stability
  • Ensure clear communication of project status, timelines, and expectations to all stakeholders
  • Oversee handover of projects for long-term support

Qualifications & Skills:

  • Proven experience in project management, preferably in AI, technology, or customer experience domains
  • Exceptional verbal and written English skills
  • Strong knowledge of project management methodologies
  • Ability to manage multiple projects and adapt to shifting priorities
  • Excellent problem-solving, communication, and stakeholder management skills
  • Familiarity with AI technologies and customer experience solutions is a plus

Who You Are:

  • You're organized, technically fluent, and not afraid to dive into the details
  • You're comfortable in front of clients and love solving real-world challenges
  • You have natural curiosity and enjoy learning about emerging technologies
  • You are a team player who collaborates well and keeps communication transparent and solution-focused

What We Offer:

  • Office work with occasional hybrid flexibility
  • Daily shift (9 am – 5 pm, Monday to Friday)
  • Work in an international team
  • Private health insurance
  • Benefit package available to all our employees (free day and a gift for birthday, discounts with our partners from different industries...)
  • Advancement opportunities

If you want to give yourself a try in the new role, apply and join us

Only shortlisted candidates will be contacted. Good luck

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