Studio Manager

9 hours ago

Belgrade, Central Serbia Arrise Full time €40,000 - €60,000 per year

Description

Position at ARRISE


ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.   What makes ARRISE different?

  • We're more than a company—we're a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
  • We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
  • We don't just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description: The Studio Manager in Serbia will oversee the daily operations of our Live Casino studio, ensuring seamless execution of gaming experiences while maintaining high-quality standards. This role requires strong leadership, operational expertise, and a strategic mindset to drive efficiency, team development, and continuous improvement. The Studio Manager will work closely with cross-functional teams to optimize performance and ensure compliance with local regulations.   Responsibilities:
  • Operational Leadership: Supervise, motivate, and coach studio personnel to ensure high performance and operational excellence.
  • Staffing & Scheduling: Manage staffing levels to ensure optimal table coverage, organize rotations, and coordinate substitute employees as needed.
  • Compliance & Procedures: Enforce game policies, procedures, and internal guidelines in alignment with company standards and Serbian regulations.
  • Process Improvement: Identify opportunities to enhance operations, ensuring smooth and efficient workflows within the studio.
  • Performance & Reporting: Analyze financial statements and activity reports, adjusting strategies to meet business KPIs.
  • People Management: Build and maintain a strong team culture, providing guidance and professional development opportunities.
  • Stakeholder Collaboration: Work closely with senior management, HR, and other departments to drive operational success.
  • Crisis & Risk Management: Implement risk mitigation strategies and ensure the studio operates in a safe and structured environment.
  • Budget & Resource Management: Monitor expenses and optimize resource allocation for cost-effective operations.
  • Vendor & Facility Management: Oversee relationships with key suppliers and ensure the facility is maintained to a high standard.
Candidate Requirements:
  • At least 2 years of experience in an Operations Management role.
  • Previous experience managing teams of 200+ employees in a dynamic environment is a plus.
  • Language: Professional working proficiency in English and Serbian is a must.
  • Basic financial acumen and budgeting experience.
  • Proven ability to build and develop teams from scratch.
  • Strong focus on quality assurance and leadership.
  • Empathetic, flexible, and proactive personality with strong people management skills.
  • Excellent negotiation and relationship-building skills across all levels.
  • Ability to work flexible shifts (day, mid-day, night, weekends, holidays) when required.
  • PC literate with strong technical and analytical skills.
  • Minimum High School diploma required
  Benefits:
  • Competitive salary.
  • Additional earnings of €500,00 NET for each successful job referral to ARRISE.
  • Special referral campaign of a €2.000,00 NET referral bonus for Turkish speakers
  • Private health insurance from day one
  • FitPass membership for sports activities and discounts at popular brands after 3 months
  • An exceptional studio space in a modern office building in New Belgrade
  • International work environment and young colleagues.
  • Opportunities for advancement to higher positions in the online casino.
  • Relocation support: accommodation provided.
  • Permanent contract.
  • Highly recommended by employees, with a strong preference to refer friends.
  • Special referral campaigns up to €2.000,00 NET referral bonus.
  Ready to Elevate Your Career? Join ARRISE Today

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