Customer Support Representative

6 days ago

Belgrade, Central Serbia Zelh Full time €20,000 - €25,000 per year

Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy At this point, Zelh is looking for a Customer Support Representative.

About client:

The logistics company with more than 10 years of experience in the USA. Every employee will receive proper training and all the tools that would give you a great opportunity to learn much more about the industry.

Responsibilities:

  • Coordinating and supporting logistics process;

  • Day-to-day communication with customers;

  • Working with data according to this field;

  • Taking part in calls from clients and vendors (big priority);

  • Providing great interpersonal and communication skills to all customers;

  • Other duties as required by business needs or as assigned


Working conditions:

  • The schedule: Shifts 14:00-23:00 (Mon-Fr or Thur-Sun);

  • Young and friendly staff in a modern office close to a convenient road junction;

  • The company covers taxi expenses if you start/finish your shift in non-business hours;

  • Competitive salary;

  • Paid vacation and sick days.


Minimum requirements:

  • PC proficient (Microsoft Office preferred);

  • Communication, self-organization, and leadership skills;

  • Ability to work in a stress/paced environment;

  • Upper-Intermediate and upper English level is required;

  • Ability to work in a team environment, and be a team player;

  • Ability to learn quickly.

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