Senior Business Analyst

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Analysis teams identify client needs, analyze processes, and propose solutions to align with strategic goals. While fostering efficiency and ensuring organizational success through systematic approaches, they also mediate between clients and engineering teams to ensure project clarity. 

As a Senior Business Analyst with Payment domain knowledge, you will have the opportunity to work on complex projects for our international and local clients. Working on these long-term projects, you will closely cooperate with a multidisciplinary international team and help us manage the creation of better digital products for our clients on a daily basis. 

Responsibilities: 

• You will focus on establishing and maintaining great relationships with our clients' stakeholders through a deep understanding of the business domain and their needs. To gather and analyse business requirements, you will regularly communicate and work closely with them as well as with our design and engineering teams, product and project managers.  
• Your systematic approach to work will be supported by creating and keeping up-to-date product backlog - creating user stories and acceptance criteria from the product vision and epics. 
• Additionally, we expect you to use your analytical skills to propose new solutions to the client processes and the product development, as well as to contribute your team with suggestions for different improvements. To do this, closely observing industry trends in the area of application design will be necessary. 

• 8+ years of experience as a Product Owner and/or Business Analyst in an Agile environment, defining business requirements and creating user stories 
• Payment industry experience: Strong domain expertise in card payment ecosystems, including familiarity with card schemes such as Visa, MasterCard, and related transaction processing flows.
• Demonstrable ability to translate business needs into solution requirements and define those in a written format 
• Good knowledge of business analysis practices and techniques 
• Good understanding of all standard tools and methodologies concerning Business Analysis including processes, artifacts, and tools 
• Knowledge and experience in at least one of the following domains – payments, financial services, and banking is a bonus 
• Excellent written and verbal communication skills, and stakeholder management skills 
• Strong technical writing and analytical skills, and systematic approach to work 
• Fluent English – both written and spoken. 

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we're committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.