Middle Support Engineer

3 days ago

Belgrade, Central Serbia EXT Full time

Company & Culture

EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account.

We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.

As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.

About The Role

We are looking for a proactive Middle Support Engineer to join our team. You will troubleshoot and support production systems, work with observability tools, automate routine tasks, and collaborate closely with engineering teams to ensure system stability and performance.

Reporting Line - White Label Support Team Lead

Worksite: Remote

Responsibilities

Provide L2/L3 application support during shifts

Proactively monitor system health and respond to incidents

Investigate and resolve production issues across infrastructure, networking, databases, and application layers

Analyze logs, metrics, and alerts using Grafana, Prometheus, Zabbix, ELK or similar tools

Automate operational tasks using Bash/Python

Work with Kubernetes and Docker in day-to-day support operations

Escalate issues and collaborate with development and SRE teams

Maintain documentation, runbooks, monitoring and alerting improvements

Taking part in the release cycle

Participate in shift rotations

Qualifications

Strong Linux administration skills

2+ years of Application Support experience

Automation/scripting: Bash / Python

Databases: Basic SQL, PostgreSQL, Redis

Observability: Grafana, Prometheus, Zabbix, ELK or similar

Containerization: Docker, basic+ Kubernetes

Networking basics: DNS, L4/L7 concepts, Load Balancers

English B2+

Proactive mindset, ownership, and strong problem-solving skills

Personality / Mindset

Integrity & loyalty

Team player with advanced communication and collaboration skills

A hands-on, can-do attitude - always looking for solutions and thinking out of the box

Overachiever mentality

Capability to work and succeed in the fast pace and ever-changing environment

We Offer*

Competitive salary

Corporate benefits (choose your preferred options)

Truly inspiring culture, pleasant and informal work environment

Ongoing education & training programs

Opportunity to network and connect in the Corporate Events

Global career opportunities

*Benefits/perks vary depending on the nature of your employment with the company and the country where you work

A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.

  • Senior/Middle Automation QA Engineer

    2 weeks ago

    Belgrade, Central Serbia BrainRocket Full time

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...

  • Senior/Middle Automation QA Engineer

    5 days ago

    Belgrade, Central Serbia BrainRocket Full time

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...

  • Senior/Middle Automation QA Engineer

    5 days ago

    Belgrade, Central Serbia BrainRocket Full time

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We build...

  • Senior/Middle Manual QA engineer

    1 week ago

    Belgrade, Central Serbia GamblingCareers Full time

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...

  • Senior/Middle Manual QA engineer

    1 week ago

    Belgrade, Central Serbia BrainRocket Full time

    BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...

  • Regular Support Network Engineer with automation

    5 days ago

    Belgrade, Central Serbia Luxoft Serbia Full time

    Project descriptionAbout the Project: Our client is looking for Software Developers in Test with Networking and Test Automation skillset, within the Team which is currently developing new automation work for our Customer. This Team has the ownership to define the process, debug all aspects of the Products' functionality in its release cycle and work closely...

  • Tool and Equipment Engineer

    1 week ago

    Belgrade, Central Serbia SR Technics Group Full time

    BelgradeWork experienceTechnical occupations (other)FulltimeCode: 9018We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most...

  • IT Support Engineer

    1 week ago

    Belgrade, Central Serbia Envelop Risk Analytics Full time

    Position Title: IT Support EngineerLocation: LondonDepartment: Information TechnologyReports To: Head of ITOverviewWe are seeking a proactive and customer-focused IT Support Engineer to join our dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT...

  • IT Support Engineer

    3 days ago

    Belgrade, Central Serbia Mplus Full time

    This is anoffice-based position, responsible for supporting day-to-day IT operations at our client's location, working closely with local, regional, and global business and IT stakeholders. You will be the key on-site IT contact, providing hands-on end-user and infrastructure support, while coordinating with global teams and vendors to ensure stable, secure,...

  • Technical Support Engineer

    1 week ago

    Belgrade, Central Serbia Storyblok Full time

    Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on...