
Training Supervisor
16 hours ago
We are working with a leading B2B solution provider who are looking to recruit a Serbian speaking Training Supervisor for their Gaming studios in Belgrade, Serbia.
Position: Training Supervisor
Location: Belgrade, Serbia
Employment type: Full-time
Remuneration: Base salary + bonuses (including accommodation)
DUTIES AND RESPONSIBILITIES:
- Implement and adhere to established training policies and procedures.
- Supervise and coordinate team members involved in training activities.
- Participate in the performance evaluation process of staff to support development and accountability.
- Identify and report operational issues, irregularities, or risks as needed.
- Communicate unresolved matters or those requiring higher-level decisions to management.
- Achieve monthly performance goals in alignment with internal benchmarks.
- Oversee the creation, maintenance, and regular updates of training materials and documentation.
- Review current procedures and tools; suggest enhancements or new policies to improve training outcomes.
- Foster clear and effective communication within the team.
- Organize and supervise training sessions and onboarding programs.
- Represent the organization positively and maintain a professional demeanor.
- Pursue continuous professional development and stay updated on relevant practices.
- Ensure the confidentiality of company information, equipment, and resources.
- Use company tools and resources responsibly and for business purposes only.
- Comply with all applicable laws, workplace safety measures, and internal policies.
- Collaborate with health and safety personnel to promote a safe work environment.
- Alert management to any concerns, deficiencies, or incidents observed in the work area.
REQUIREMENTS:
- Fluent in Serbian, with strong proficiency in both written and spoken communication. As well proficiency in English.
- Previous experience in a training or instructional role, preferably with team coordination responsibilities.
- Demonstrated leadership and mentoring skills.
- Strong track record of meeting performance standards, deadlines, and professional expectations.
- Solid understanding of training methodologies, tools, and compliance requirements.
- Excellent presentation, communication, and interpersonal skills.
- Proficient in Microsoft Office applications, especially Word and Excel.
- Able to contribute to performance evaluations and team development efforts.
- Detail-oriented, reliable, and proactive in identifying and addressing issues.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Paid training
- Performance bonuses
- Private health insurance
- Free gym membership
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