IT Monitoring Specialist

7 days ago

Belgrade, Central Serbia Paysend Full time 300,000 - 450,000 per year

About The Role:

This position offers a unique opportunity for junior engineers to kick-start their professional journey and explore diverse development avenues. As part of our team, you'll be responsible for product monitoring and incident management process. This role serves as an excellent foundation for growth and opens doors to various career paths. Don't miss out on this chance to unleash your potential and chart your own success story


What You'll Do (Responsibilities):

  • Providing monitoring and detection of problems and faults in payment services
  • Prompt incident response
  • Creating incident reports
  • Appointment and coordination of employees responsible for resolving incidents
  • Designate of employees responsible for resolving incidents and coordinate different units in case of complex incidents
  • Development of a centralized monitoring system
  • Maintenance of business critical payment services and products of the group of companies
  • Deployment of products' releases
  • Ability to solve general issues

What You'll Need To Be Successful In This Role:

  • Knowledge of Windows and Linux operating systems; basic skills in operating system administration
  • Familiarity with basic networking and web concepts
  • General knowledge of IT monitoring concepts
  • Troubleshooting skills are welcome
  • Experience with Zabbix and Grafana or similar monitoring systems
  • Experience with Jira and Confluence or similar service management tools
  • English - B1 Intermediate
  • Readiness to work at the intersection of business and IT
  • Ability to react quickly in case of an emergency
  • Careful and responsible person
  • Takes ownership and acts decisively in overcoming obstacles

Would be a plus:

  • Experience with GitLab
  • Knowledge of scripting languages: bash / sh, python
  • Ability to write basic SQL queries
  • Experience with MSSQL / Oracle / PostgreSQL DBMS

Why Join Paysend?

  • Make a Global Impact: Directly impact millions of users worldwide
  • Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities
  • Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more
  • Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
  • Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements

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