Business Analyst

3 days ago

Belgrade, Central Serbia Neo Group Full time 30,000 - 60,000 per year

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a Business Analyst to join our Engineering Team.

Responsibilities:

  • Efficiently manage requirements: elicit and verify them, as well as support implementation and deployment;
  • Designing object models, states, and transitions in collaboration with developers;
  • Project artifacts creation (Vision & Scope, SRS, Use-Cases, etc.);
  • Review the progress of work with developers and other stakeholders to ensure compliance with initial concepts;
  • Participate in iterative development, providing feedback to developers and making changes to requirements as new needs are identified;
  • Conduct gap analysis to identify areas for process improvement and provide recommendations based on findings;
  • Ensure that implemented features meet business objectives and contribute to measurable improvements in key performance indicators (KPIs);
  • Support stakeholders in understanding technical constraints and propose alternative solutions when needed.

Requirements

  • Proven ability to gather, analyze, and document business requirements;
  • Strong understanding of user experience (UX) principles and best practices;
  • Experience creating UI mockups and prototypes;
  • Experience in producing all major types of artifacts: Vision and Scope documents, SRS;
  • Experience in applying notations such as UML, BPMN, and Data Flow diagrams for documenting requirements;
  • Strong analytical and problem-solving skills;
  • 3+ years of experience as a Business Analyst or a similar role;
  • Experience with Atlassian products (Confluence, Jira);
  • Fluent in Russian;
  • Fluent in English, both written and verbal, with the ability to effectively communicate technical details to diverse stakeholders (minimum B2+ level);
  • Demonstrated ability to think systematically and structure complex information clearly;
  • Be detail-oriented;
  • Knowledge of agile frameworks, such as Scrum or Kanban, and experience working in agile teams.

Key Soft Skills:

  • Excellent communication skills;
  • The capability of conducting voice calls with native English speakers on the client side to elicit requirements, brainstorm ideas, and demonstrate produced artifacts;
  • Ability to resolve conflicts through productive and constructive communication, ensuring project alignment;
  • Ability to think critically, analyze complex problems, and provide creative solutions;
  • High emotional intelligence (EQ), allowing effective collaboration across multicultural teams and hierarchical levels.

Nice-to-Have Skills:

  • Understanding of the principles of microservice architecture;
  • Familiarity with API specifications, and an ability to describe system interactions in technical terms;
  • Hands-on experience with data analysis tools or SQL for querying and validating data;
  • Understanding of cloud platforms, and their role in microservice ecosystems.

Benefits

  • Enjoy 5 health days to focus on your well-being.
  • Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
  • Get a $30 net per month sports compensation to stay active and healthy.
  • Benefit from top-notch medical insurance for peace of mind.
  • Indulge in a variety of snacks available in the office.
  • Join us for exciting corporate events that foster team spirit and fun

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