Workforce Management Specialist

2 weeks ago

Belgrade, Central Serbia careerxtra Full time 15,000 - 30,000 per year

We are working with a leading B2B solution provider who are looking to recruit Turkish-speaking Workforce Management Specialist for their Gaming studios in Belgrade, Serbia.

Position: Workforce Management Specialist (Turkish)

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary bonuses (including ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

  • Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance.
  • Collaborate with the HR department and Team Managers to handle time-off requests, approve schedules, and ensure all positions are filled to meet staffing requirements.
  • Create daily staffing reports, verify work hours and time-off requests, and manage various administrative tasks as directed by Supervisors or Upper Management.
  • Develop and maintain effective staffing plans to ensure adequate coverage for all business units.
  • Monitor and track attendance, ensuring adherence to schedules and compliance with regulatory requirements.
  • Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions.

REQUIREMENTS:

  • Fluent in Turkish, with strong proficiency in both written and spoken communication, as well as English fluency.
  • Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently.
  • Proficiency in Microsoft Excel and experience with workforce management software.
  • Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks.
  • Willingness to work within 24/7 shift patterns.
  • Understanding of local labor laws and regulations relevant to staffing and scheduling.
  • Analytical thinking and the ability to apply critical thinking in data analysis.
  • Familiarity with advanced workforce analytics and forecasting tools.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support - accommodation provided

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