Key Account Manager

As a big leading multinational company, we are
pushing boundaries
in the world of traditional and digital strategies with a spark for genuine creativity. There are
no two days alike
and that's what gets us excited every morning. That means working here is
challenging, invigorating
, and
rewarding.
We are one group, but with many opportunities. Join us and become a part of a group
of 158 nationalities
speaking 58 different languages through 140 countries Having
37 iconic international brands
in our Group portfolio makes your adventure limitless

Discover the world of L'Oréal by applying for:

Key Account Manager
(m/f)
Based in our office in Belgrade

Your Role
We're looking for a new colleague (m/f) who will be part of our
Consumer Products Division
, having the chance to work with the colleagues from the whole L'Oréal Adria Balkan region. Position of
Key Account Manager,
responsible for handling indirect distribution in Serbia, requires motivated, agile, and organized person who will be responsible for:

• Building accurate forecasts and achieving the accounts results: turnover, market share, profit. Planning all growth drivers accordingly.
• Preparing and leading the account negotiations, escalating issues as needed, developing and executing action plans aligned with divisional strategy, tracking performance down to store level and sell out, and adapting plans as needed.
• Serving as the internal expert and point of contact for assigned accounts, driving customer-centric account planning process, to ensure alignment with distributors' strategies.
• Building a distributor specific development plan and compelling presentations to secure buy-in, cultivating deep intelligence regarding our distribution network and building strong network with key stakeholders within our distribution partners.
• Ensuring the development of distributor employees' knowledge and capability and their alignment with L'Oréal vision, ambitions and goals.
• Working closely with internal departments (Supply, Category Management, Finance, Marketing).
• Connecting account key stakeholders of all functions with their L'Oréal counterpart and ensuring the consistent and unified communication from L'Oréal to our distribution partners.

Your Job Mission
With us, you'll strive and drive. You'll try, might fail, try better to succeed. You will never do it alone, but with our inspiring teams. At L'Oréal, you get down to every task as if you're the leader of that project - no matter what your title says. We want you to grow beyond your limits by creating an environment where you are inspired to learn, to challenge the status quo and to make your ideas as best practice. We want to spread your wings by constantly exploring and upgrading yourself in various areas.

The L'Oréal Consumer Products Division (CPD) is a global leader, developing and marketing a portfolio of iconic mass-market beauty brands accessible to millions worldwide (e.g., L'Oréal Paris, Maybelline New York, Garnier, NYX Professional Makeup, Essie, Mixa). We drive significant market share and volume growth through strategic product innovation, efficient distribution, and impactful marketing campaigns. Join our dynamic team to contribute to a division focused on delivering high-quality, everyday beauty solutions on a global scale.

The Ideal Profile

• Preferably holds a Bachelor's or Master's Degree
• Has at least 5 years of experience in similar fields
• Can develop strategic plans and assess risks versus rewards
• Understands Serbian retail market
• Is data driven and has strong analytical skills
• Has strong interpersonal and communicational skills
• Has an ability to negotiate and build strong relationships
• Is highly organized and detail oriented
• Can thrive in fast paced and dynamic environment
• Is skilled in MS Office (with focus on Excel)
• Has a driving license
• Speaks Serbian and English fluently
• Previous experience of managing distributors (or working within one) in the FMCG sector is an advantage

WONDERING WHO YOU WOULD WORK WITH?
Our L'Oréal Adria Balkan dream team is based throughout several countries (Bosnia&Herzegovina, Bulgaria, Croatia, Serbia and Slovenia), speaking more than 7 languages, and united towards one ambition – creating L'Oréal, for the future

On this position, you would be based in Belgrade as a part of our Consumer Products Division, but you would closely collaborate with passionate and engaged colleagues throughout all our countries, that are experts in their respective fields and that are driving excellent market performance results in a highly ethical, friendly, and inspiring environment

We're proud to say that L'Oréal Adria Balkan region is winner of several "Zlatni indeks" awards in Croatia and recognized as one of top employers in Serbia with recognition "Vrh poslodavac"

WHAT WE CAN OFFER YOU?
You might be a cosmetics junkie — or you might not. You can be an introvert or an extrovert. The point is, whoever we are, we are all a team and we're always here to help, celebrate and cheer one another That's what makes the glue of L'Oréal: the people. But apart from that, we also appreciate and share our love for:

• Numerous opportunities for constant learning, with many online&offline educations
• Our colleagues. They will be like your second family. P.S. we enjoy our team buildings and informal gatherings as well
• Love for food. Fresh fruit for the breakfast? Many coffee machines (or space to cook your own turkish coffee) and our cozy lunch spaces? Yes, we have it
• Our Share&Care program. It serves to offer numerous benefits to protect us and our health, to give us balance in personal life and workplace as well
• Flexibility. As simple as that – from flexible working hours, to possibility of remote working, to Sunny Fridays during the summer where we enjoy shorter Fridays
• We don't have to mention working with top international brands in the business, and the most passionate professionals in the industry?
• The fact that there's (usually) no such thing as standard career path. Each of us has the opportunity to be empowered and to lead the change we want to see within the biggest beauty company in the world

Find more about our projects & brands that we're so proud on, and our Adria Balkan region on this LINK

OUR VALUES
Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in
L'Oréal's genetic code.
If you are ready for this challenge apply by sending your
CV and cover letter in English by

Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.