iGaming Payment Agent

7 days ago

Belgrade, Central Serbia Level Up Interactive Full time €25,000 - €35,000 per year

Join Our Team as a Payment Agent at Level Up Interactive

Level Up Interactive is a fast-growing company involved in the management and marketing of multiple brands in the iGaming industry. As we continue expanding and streamlining our operations, we're looking for new talent to join our vibrant team.

If you're passionate about delivering excellent service, have an eye for detail, and want to be part of a dynamic, fast-paced environment - this opportunity is for you


Job Responsibilities:

  • Process player withdrawals efficiently, accurately, and in line with internal policies.
  • Review and verify payment documentation, ensuring compliance with KYC/AML procedures..
  • Collaborate closely with Support, and VIP teams to ensure smooth payment flow and a top-tier customer experience.
  • Monitor transaction patterns, detect irregularities, and escalate potential risks when necessary.
  • Contribute to continuous improvement of payment procedures and internal workflows.


Perfect Candidate:

  • Experience as a Payment Agent is a must.
  • Full business proficiency in English is a must.
  • Experience in iGaming or a similar fast-paced industry is a plus.
  • Strong attention to detail and excellent organisational skills.
  • Proactive problem-solver with the ability to handle multiple tasks under pressure.
  • A team player with a positive mindset and a customer-centric approach.


Benefit Package:

  • Private healthcare
  • Starting with 24 days of paid vacation
  • A contract for an indefinite period


Other Details:

  • Working in shifts after onboarding
  • Full-time employment
  • Working from the office
  • Remote work friendly

Dive into the world of iGaming, where entertainment meets business - and enjoy the journey of building a career in one of the most dynamic industries out there

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