Technical Support Engineer

1 week ago

Belgrade, Central Serbia akYtec doo Full time €20,000 - €40,000 per year

About the Job

We're looking for a curious and motivated
Technical Support Engineer (Automation)
to join our growing team in Belgrade.

In this role, you'll connect a
multinational, multilingual team
of engineers, managers, and sales professionals — and help our clients make the most of their automation projects. You'll be part of a team that doesn't just solve problems but helps people build smarter systems every day.

If you're passionate about technology, enjoy working with people, and want to grow in the field of industrial automation, this might be the perfect start for your career.

About akYtec

akYtec
is an international automation technology company with engineering and production teams across Europe. We design, manufacture, and support innovative solutions for industrial automation — from compact PLCs and smart displays to cloud-based monitoring tools.

Our office, located near the Beograđanka building in Belgrade, is part of a young and dynamic environment, and we are currently expanding our operations.

At akYtec, you'll join a friendly and forward-thinking team that values initiative, collaboration, and continuous learning.

What You'll Be Doing

  • Support customers by email, phone and in person to help them solve real-world automation challenges
  • Reproduce client setups to test sensors, thermostats, PLCs, and other akYtec devices
  • Manage customer tickets in our support system — which will be
    in your hands to improve
    through feedback and experience
  • Troubleshoot both hardware and software issues and find practical solutions
  • Create simple demo setups, application examples, and user documentation
  • Collaborate closely with Sales, Product, and R&D teams to make sure customer needs are met and insights are shared
  • Participate in client trainings, exhibitions and assist with creating educational materials.

What We're Looking For

  • Background or strong interest in
    industrial automation
    (students or recent graduates in engineering fields are welcome)
  • Basic understanding of physics, electrical engineering, or electronics
  • Knowledge of
    IEC programming languages
    and PLCs is a plus
  • English proficiency (B1 level or higher); additional languages are an advantage
  • A proactive mindset, willingness to learn, and a passion for helping others succeed
  • Public speaking experience will be a plus.

What We Offer

  • A modern, international, and multilingual work environment
  • A welcoming, open-minded team where you can grow your skills and confidence
  • Full onboarding and continuous professional training
  • Flexible schedule for senior-year students and recent graduates
  • Hybrid work option after the probation period
  • "No dress code" culture and a flat, friendly atmosphere
  • Opportunities for career growth within an expanding European tech company
  • Competitive compensation that grows with your experience and achievements

Next Steps

If this sounds like your kind of challenge, we'd love to meet you

Send us your CV and a short introduction — tell us why you'd like to join akYtec and what excites you about automation.

Let's build smarter systems together.

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