Customer Support Specialist

2 weeks ago

Belgrade, Central Serbia Silver Bell Group Full time €2,000 - €3,000 per year

Join our team and support one of the world's leading automotive brands We are looking for dedicated and professional Customer Support Specialists with excellent communication skills in German and English.


Your Responsibilities:

  • Handle incoming inquiries from customers in German via phone, email, and chat
  • Provide accurate information and assistance related to automotive products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Ensure a high level of customer satisfaction through timely and professional support
Requirements:
  • Minimum C1 level of German (spoken and written)
  • Strong command of English (B2 minimum)
  • Previous experience in customer support or a service-oriented environment is a plus
  • Flexibility to work in night shifts
  • Strong communication, problem-solving, and interpersonal skills

What We Offer:
  • Opportunity to work with a globally recognized automotive brand
  • Competitive salary package
  • Modern office located in the heart of Belgrade – Knez Mihailova
  • Friendly, multicultural team and supportive working environment
  • Structured onboarding and ongoing training
If you're ready to join a dynamic team and work with one on the biggest names in the automotive industry — we'd love to hear from you

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