Network Field Technician

Job Description:

Essential Job Functions

• Supports the maintenance of network hardware and structured wiring systems.
• Supports problem resolution. 
• Provides instructional support to less experienced staff.
• Runs testing routines or scripts provided by engineering staff; may conduct more complex testing to meet specified requirements.
• Maintains LAN and WLAN Systems in accordance with specified requirements.
• Performs Network IMACD work for customer, based on ticket requests.
• Provides consultation, support and guidance to clients on IMACD issues/questions.
• Participates in network team efforts to ensure DXC meets client needs.
• Ensure full accounting and receipt of all network equipment delivered into the warehouse.
• Pulls and stages equipment from inventory for use in projects or IMACS.
• Prepares and labels equipment for shipping, arranges pickup/delivery with shipping providers.
• Responsible for accuracy of inventory database used for network equipment moving through the warehouse.

Basic Qualifications

• 2-5 years of experience in networks IMACD activities (Hands-On)
• Cisco Systems familiarity
  • Switching (switching layer 2 and 3)
  • Wireless
  • Voice Handsets
• Understanding of TCP/UDP IP Protocol
• Knowledge of industrial networking an asset
• ServiceNow experience preferred
  • Task management
  • Change management
  • Problem management
  • Asset management
• Experience working with network systems, networking principles
• Experience working with network software and hardware
• Experience working with proprietary software and hardware
• Experience working with inventory and systems used in a warehouse environment
• Forklift training certification

Other Qualifications

• Skilled in time, priority, and task management
• Interpersonal skills to interact with customers and team members
• Good communication skills to interact with team members and support personnel
• Good leadership skills to guide and mentor the work of less experienced personnel
• Ability to work independently and as part of a team
• Good problem-solving skills for IMACD of network infrastructure

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.