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Job descriptionMaintenance of virtual infrastructure and basic support in the operation of network infrastructure.Use of the ticketing system.Monitoring and continuous monitoring of received alarms.Use of time tracking software.Updating and creating documentation required for day-to-day work processes.Contributes to the development and implementation of...

Have you ever heard about Bitcoin, Litecoin and Ethereum? Are you proud of your English language communication as well as problem-solving skills?If learning about Cryptocurrencies while providing world-class customer support sounds interesting to you, see what your other duties and responsibilities would be: Responding to clients' inquiriesAnswering phone...

Job descriptionNadležnosti: IT podrška business-as-usual pozivima na Windows, VMware, HyperV IT infrastrukturiRešavanje zahteva korisnika (radne stanice, end-point uređaji)Praćenje i snimanje vremena u Time tracker-uEskalacija poziva odgovarajućem timu u slučaju da prijava prevazilazi nivo kompetencijePrihvatanje poziva i odgovarajuća komunikacija...

At TX Group, we power Switzerland’s top media brands with smart, scalable technology. As the country’s leading digital hub, we thrive on collaboration, innovation, and constant evolution.We are on the move – and want to keep moving. We are farsighted. We are proactive. We are courageous. We are TX.And we’re looking for a 1st & 2nd Level Support...

Position OverviewWe are seeking a highly skilled IT Support to join our Belgrade team and deliver exceptional IT Support. If you have a varied set of technical skills, passion for technology and feel confident in fast-paced environments, don’t hesitate to apply! Tasks & ResponsibilitiesManage and administer M365 environments efficientlyProvide...

In shortBehind every seamless device experience is someone who made it possible. We are looking for a Junior MDM Specialist in the MacOS/iOS/Android field to help shape the future of secure and scalable device management at TX Group. Strategy, security, automation—and seamless device operation—are key to this.Your MissionThe Junior MDM Specialist is...

Security Engineer (Cyber Defence)Location: Open — Belgrade - HybridDepartment: Product & Technology — Cyber SecurityReports to: Head of Cyber securityJob type: Full time. On-call rotation.Role purposeThe Security Engineer in the Cyber Defence team is the senior hands-on defender working alongside the Head of Cyber security. They build, tune and operate...

Job Title: Senior Cyber Security EngineerLocation: Belgrade (Hybrid)Department: Product & Technology — Cyber SecurityReports to: Head of CybersecurityJob type: Full time. On-call rotation.Role purposeThe Security Engineer in the Cyber Defence team is the senior hands-on defender working alongside the Head of Cybersecurity. They build, tune and operate...

About the jobABOUT THE COMPANY:Workanova is a managed player support company serving iGaming operators globally. We are not a generic call center. We build dedicated support teams with structured 3-week onboarding, weekly QA coaching, documented escalation paths, and weekly performance reporting. Three consecutive SiGMA nominations for Best Customer Service...

Looking for international experience? If you are fluent in one or more foreign languages and want to grow in a supportive environment that values both your personal and professional development, we would love to hear from you!By joining our talent pool, you will be considered for future positions across different departments. Even if a specific role...

The Technical Support role is a business-essential role that serves as the frontline support for our clients, providing SaaS support. We're committed to bringing passion and customer focus to the business.Primary Responsibilities:Provide technical support to customers in English through various channels such as phone, chat, and emailSupport custom...

On behalf of our client, we are looking for a Product Owner:Level: Medior/SeniorType of employment: Full timeLocation: Belgrade, SerbiaModel of work: Hybrid (3 days in the office, 2 days remote) The Opportunity:Our client is a fast-growing technology company focused on building and operating high-performance digital platforms at scale. Their...

Job descriptionDesigning, implementing, and supporting Azure solutionsImplementing and supporting Microsoft 365 solutionsDesigning, implementing, and supporting infrastructure based on Windows Servers and related Microsoft technologies (Active Directory, Exchange Server, MS SQL Server)Infrastructure automationDesigning and configuring monitoring solution...

Job descriptionZelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the...

Norwegian & Finnish Player Support Agent -- iGaming l Belgrade About the Role:We are building a Nordic support team for iGaming operators entering Scandinavian markets. You will provide player support to Norwegian and Finnish speaking casino and sportsbook players across live chat, email, and ticket systems.This is not a script-reading call center job. You...

Customer Support Agent – English language ABOUT THE COMPANY:WorkaNova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back-office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support...

Customer Support Agent (Arabic) – iGamingPosition OverviewWe are looking for a Fluent Arabic-speaking Customer Support Agent to join our iGaming support team. The ideal candidate will provide exceptional customer service to Arabic-speaking players while communicating effectively with internal teams in English.This is a full-time, office-based position,...

Customer Support Agent – Swedish language ABOUT THE COMPANY: WorkaNova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back-office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering...

Customer Support Agent – Danish languageABOUT THE COMPANY:WorkaNova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back-office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support...

ABOUT THE COMPANY:Workanova is a managed player support company serving iGaming operators globally. We are not a generic call center. We build dedicated support teams with structured 3-week onboarding, weekly QA coaching, documented escalation paths, and weekly performance reporting. Three consecutive SiGMA nominations for Best Customer Service Provider...