Support Analyst for physical access and time
4 weeks ago
Your role & responsibilities:
- Perform configuration (customizing) of KABA time clocks, work as needed to support new and existing functionality, analyze configuration issues
- Troubleshoot issues with Time clocks, network connectivity, end to end time punch tracking, device to server connectivity etc.
- Perform Access control configuration and troubleshooting such as Card and / or Biometric authorization configuration utilizing KABA and other devices located all around the world for MAHLE
- Participate in project management within the IT HCM area that includes planning and time forecasting for procurement of devices, badges etc.
- Identify core issues, root causes by analyzing various incidents such as device downtime events so as to plan work arounds, propose alternative solutions etc.
- Assist in Auditing various policies and violations, participate and support TISAX and other such practices that may include access to various MAHLE locations
Your skills & strengths:
- Successfully completed a technical degree in Business Informatics or comparable education
- Good knowledge in terms of Computer networking such as DHCP, IP & MAC addresses etc.
- At least 2+ years of experience in IT support systems
- Good knowledge in KABA Time clocks, processes around Time tracking using SAP is a plus
- Experience in troubleshooting, working with colleagues that are located remotely
- Good knowledge in various SAP HCM modules such as Time & Payroll is a plus
- Ability to work Independently as well as within a Global team. Must be proficient in working with people around the world in various countries including Excellent English language skills
- Experience in working with Functional, Technical Design & Testing documentation
- Ability to understand requirements, prioritize tasks based on business impact of IT systems
See what we can offer you
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Attractive salary package (including private health insurance)
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Becoming a member of a fast-growing team in an innovative company with stable market position
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Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide
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25+ days annual vacation
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Flexible work schedule
In addition to working with a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.
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