Support Analyst for physical access and time

4 weeks ago


Belgrade, Serbia MAHLE Full time

Your role & responsibilities:

  • Perform configuration (customizing) of KABA time clocks, work as needed to support new and existing functionality, analyze configuration issues
  • Troubleshoot issues with Time clocks, network connectivity, end to end time punch tracking, device to server connectivity etc.
  • Perform Access control configuration and troubleshooting such as Card and / or Biometric authorization configuration utilizing KABA and other devices located all around the world for MAHLE
  • Participate in project management within the IT HCM area that includes planning and time forecasting for procurement of devices, badges etc.
  • Identify core issues, root causes by analyzing various incidents such as device downtime events so as to plan work arounds, propose alternative solutions etc.
  • Assist in Auditing various policies and violations, participate and support TISAX and other such practices that may include access to various MAHLE locations

 

Your skills & strengths:

  • Successfully completed a technical degree in Business Informatics or comparable education
  • Good knowledge in terms of Computer networking such as DHCP, IP & MAC addresses etc.
  • At least 2+ years of experience in IT support systems
  • Good knowledge in KABA Time clocks, processes around Time tracking using SAP is a plus
  • Experience in troubleshooting, working with colleagues that are located remotely
  • Good knowledge in various SAP HCM modules such as Time & Payroll is a plus
  • Ability to work Independently as well as within a Global team. Must be proficient in working with people around the world in various countries including Excellent English language skills
  • Experience in working with Functional, Technical Design & Testing documentation
  • Ability to understand requirements, prioritize tasks based on business impact of IT systems

 

See what we can offer you

  • Attractive salary package (including private health insurance)

  • Becoming a member of a fast-growing team in an innovative company with stable market position

  • Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide

  • 25+ days annual vacation

  • Flexible work schedule
     

In addition to working with a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you.



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