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HR Specialist-Italy Support

2 months ago

Belgrade, Central Serbia Kuehne Nagel Full time
If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy. Your Role Supporting the Italy HR team by maintaining HR systems, consolidating reports from various HR platforms, creating documents and being the first level support for global HR Systems. Autonomously and proactively finding solutions to recurring and basic issues. Strictly following local HR instructions and suggesting possible alternative processes when necessary, keeping in mind the local HR priorities. Your Responsibilities
  • Providing outstanding customer support by offering first line assistance to customers with all possible queries in regards to logistic service provided
  • Offering exceptional service via direct contact, demonstrating accountability and efficiency
  • Ensuring all necessary changes are made in the system
  • Following established guidelines in order to achieve the best possible quality of service offered
  • Ensuring data protection and data accuracy for all customer related information You will be responsible for first line support to our regional companies and efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.
Your Skills and Experiences
  • Advanced knowledge of Italian and intermediate knowledge of English language
  • Experienced user of MS Office – proficient in MS Excel
  • Minimum high school diploma
  • Excellent analytical and problem-solving skills
  • Transferable, professional and adaptive skills
  • Strong customer orientation and communication skills, both written and verbal
  • Anticipate issues by acting as a consultant proactively finding solutions
Good Reasons to Join Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses.
We offer you a compensation and benefits system that follows the business trends of service centers.
Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work.
We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide.
Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet)
To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today