Technical Support Specialist in the Service Department

4 weeks ago


Belgrade, Central Serbia Workforce Human Resources d.o.o. Full time

Seeking a Technical Support Specialist to join the Service Department of Workforce Human Resources d.o.o. The ideal candidate will be responsible for providing technical assistance to customers, troubleshooting and resolving issues, and collaborating with the team to improve service delivery.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed
  • Collaborate with the team to develop and implement process improvements
  • Document and maintain accurate records of customer interactions and technical issues

About the Company:

Workforce Human Resources d.o.o. is a leading provider of human resources services, dedicated to delivering exceptional support to customers in the region. Our team is passionate about providing top-notch service and working together to achieve excellence.



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