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IT Project Manager/Business Analyst

3 weeks ago

Belgrade, Central Serbia Neo Group Full time

Come on board with Neo Group Here's your chance to stir things up in the scene with us. We're not just expanding; we're revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you.

Neo Group is on the lookout for an IT Project Manager/Business Analyst to join our PMO Department.

Key Responsibilities:

  • End-to-end project ownership: manage the full lifecycle from initiation and planning to delivery and closure.
  • Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle.
  • Act as a liaison between business and tech: clarify business goals and translate them into actionable requirements and development tasks.
  • Drive product understanding: independently deep-dive into the existing product, proactively ask clarifying questions to both business and technical teams, and document findings in a structured and accessible way.
  • Team coordination: organize daily team operations — planning, task tracking, prioritization, and follow-ups.
  • Support iterative development: provide ongoing feedback to the team, refine requirements as needed, and ensure alignment with evolving business needs.
  • Documentation and modeling: create and maintain key artifacts like Vision & Scope, SRS, Use Cases, workflows, state models, and process diagrams (UML/BPMN/DFD).
  • Run ceremonies and syncs: lead sprint planning, reviews, retrospectives, and stakeholder updates.
  • Monitor progress and mitigate risks: identify blockers early, adjust plans as needed, and ensure timely delivery.
  • Evaluate results against KPIs: validate that implemented features meet business objectives and deliver measurable value.
  • Communicate clearly and frequently: maintain transparency across all stakeholders.
  • Support stakeholders in understanding technical limitations and propose alternative solutions when necessary.

Requirements

  • 3+ years of experience in Project Management, Business Analysis, or a hybrid role.
  • Strong knowledge of Agile methodologies (Scrum, Kanban) and SDLC.
  • Proven ability to gather and document business and functional requirements.
  • Experience with Jira and Confluence (or similar tools).
  • Solid understanding of UX principles and ability to work with mockups or prototypes.
  • Familiarity with process modeling notations (UML, BPMN, DFD).
  • Excellent communication and facilitation skills — capable of leading discussions with diverse stakeholders, including English-speaking clients.
  • Fluent in English and Russian (B2+ or higher in English, both written and spoken).
  • Strong organizational, analytical, and problem-solving skills.
  • Detail-oriented with the ability to keep complex projects structured and on track.
  • High emotional intelligence and the ability to resolve conflicts productively.

Nice to Have:

  • Experience in fast-paced, data-driven product environments.
  • Experience working with affiliate/partner systems/platforms.
  • Relevant certifications, such as: Project Management: PMP, PMI-ACP, PRINCE2, Business Analysis: CBAP, CCBA, PMI-PBA, or IIBA certifications

Benefits

  • Enjoy 5 paid health days per year for those unforeseen sick days or medical appointments.
  • Recharge your batteries with 25 paid calendar vacation days annually to explore, relax, and rejuvenate.
  • Rest easy with comprehensive medical insurance coverage for employees.
  • Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
  • Enhance your language skills with English lessons facilitated by our two experienced tutors.
  • Stay ahead in your field with access to conferences and professional literature to fuel your growth.
  • Boost your energy and morale with complimentary snacks available in the office.
  • Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.