IT Network Engineer

2 weeks ago

Belgrade, Central Serbia The Lemon Consulting Full time 450,000 - 900,000 per year

Position: IT Network Engineer

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Provide first-level support for network-related incidents and service requests. Perform basic troubleshooting and support for network hardware including switches, routers, and access points from various vendors.
  • Continuously monitor network health, performance, and security using industry-standard monitoring tools. Respond promptly to alerts and take corrective actions as needed.
  • Assist with the setup, configuration, and maintenance of wireless networks. Troubleshoot connectivity issues to ensure stable and secure wireless access.
  • Review system and network logs to diagnose and resolve issues. Perform root cause analysis to prevent recurrence of incidents.
  • Support routine network-related tasks on Windows and Linux platforms, such as DNS, DHCP, and basic connectivity troubleshooting.
  • Follow established security policies and procedures. Assist in applying access controls and other compliance-related tasks under guidance.
  • Maintain accurate records of incidents, configurations, changes, and troubleshooting processes. Help keep network diagrams and technical documentation up to date.
  • Work collaboratively with network engineers, IT staff, and security teams to resolve issues and maintain operational stability in a 24/7 environment.

REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • 13 years of experience in IT support, network operations, or a similar technical support role.
  • Experience in a Network Operations Center (NOC) environment is a plus.
  • Familiarity with common network hardware (e.g., switches, routers, firewalls).
  • Basic knowledge of wireless networking concepts and troubleshooting.
  • Understanding of networking fundamentals and protocols (TCP/IP, DNS, DHCP, VPN).
  • Ability to interpret logs and use diagnostic tools to resolve issues.
  • Basic understanding of Windows and Linux networking environments.
  • Hands-on experience with monitoring platforms such as PRTG, Zabbix, or Grafana.
  • Experience with additional tools (e.g., Wireshark, Nagios) is an advantage.
  • Strong analytical and troubleshooting skills.
  • Effective communication and teamwork.
  • Ability to work under pressure and in rotational shifts, including nights and weekends.
  • Relevant certifications such as CCNA, CompTIA Network+, or similar.
  • Exposure to cloud or virtualized networking environments.
  • Familiarity with scripting or automation tools (Python, Bash, PowerShell).

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Performance bonuses
  • Private health insurance
  • Free gym membership

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