Installation Analyst I

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list.

TITLE: Installation Analyst (I) - German Speaker

LOCATION: Belgrade, Serbia

GRADE: 8

Key Responsibilities:

• Management of NCR's installation activities, products, and services procured by the customer, and third-party products and services for NCR customers.

• Other responsibilities include (but are not limited to) the provision of services such as equipment upgrades, redeployment, and site preparation services.

• Creating Service requests

• Analyze and review works and add NCR jobs to the main schedule

• When inputting the job into the schedule, ensure the scope of work is accurate and more detailed if possible.

• Capturing the Main contractor information and adding to the schedule.

• Sanity checking site-specific documentation and SOW to ensure no discrepancies or omissions

• Ensure all relevant details are received for jobs that require it, relevant passes, HW deliveries etc.

• Ensuring all ad hoc jobs are added to the schedule.

• Production of Weekly / monthly project Reports if required (Mainly consists of install data – number of installs, number of stores, types of installs.)

• Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery

• Participating in weekly governance calls

• Reporting trends/issues / identifying and highlighting project risks

• Liaise with 3rd parties as relevant to engage work requests and procure critical site information.

• Prepare correspondence letters, emails, etc. and assist in preparation of presentation

Basic Requirements:

• Excellent written and verbal German communication skills
• Basic understanding of the English language
• Proficient in Microsoft Office (Access, Excel, Word, Outlook, etc.)
• Customer-focused individual
• Ability to work in a fast-paced, multi-tasking environment with less supervision
• Good time management and organizational skills
• Bachelor's Degree in Business or related education/experience is preferred.
• Ability to work both as part of a team and independently

#LI-MV1 #LI-hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.