Load Coverage Specialist

2 weeks ago

Belgrade, Central Serbia Zelh Full time €40,000 - €60,000 per year

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for a Load Coverage Specialist for one of our clients.

Load Coverage / Booking Specialist is expected to secure carrier capacity, negotiate competitive rates, and ensure smooth freight movement while maintaining strong relationships with carrier partners.

This role requires strong negotiation skills, the ability to communicate effectively with carriers, and a deep understanding of freight operations.

Key Responsibilities:

  • Negotiate rates with carriers to ensure competitive pricing and profitability.

  • Book and secure capacity for freight while optimizing cost efficiency.

  • Communicate with carriers daily, building and maintaining long-term relationships.

  • Monitor load status and ensure timely pickups and deliveries.

  • Address and resolve carrier-related issues such as delays or service failures.

  • Proactively send cold emails to potential clients during downtime to generate new business opportunities and support lead generation efforts.

  • Work closely with internal teams to ensure seamless load execution.

  • Maintain accurate documentation and update internal systems with load details, rates, and carrier agreements.

  • Actively engage new and existing carriers for available capacity and build and maintain relationships with truckload carriers

  • Support carriers, including load booking and fraud prevention activities.

  • Assist with posting loads and managing load recoveries outside regular business hours.

  • Provide support for Carrier Compliance tasks.

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