Project/Program Management Analyst

9 hours ago

Belgrade, Central Serbia Mplus Serbia Full time €35,000 - €45,000 per year

Join our team as a Project/Program Management Analyst and support key operational processes that drive customer success and sales efficiency. This is a great opportunity for mid-level professionals to build expertise in data management, order processing, and project coordination in a dynamic, international environment.

The ideal candidate should be detail-oriented, proactive, and eager to learn, with strong organizational and communication skills.

If this sounds like you, explore the main duties of the position below:

  • Entering and maintaining order information in internal systems (WOT/SPOT) with high accuracy
  • Managing entitlement records, solution set updates, and catalog changes
  • Responding to account setup requests efficiently and accurately
  • Generating reports (NSC) to support opportunity management and business operations
  • Performing mass data updates, territory adjustments, and supporting various data entry tasks
  • Creating and revising sales quotes; supporting quote-to-invoice lifecycle
  • Managing account creation and PID setup in CWEB
  • Assisting in order management and tracking follow-ups
  • Supporting contract administration and renewal processes for hardware/software maintenance
  • Coordinating with Inside Sales for customer communication and validation
  • Updating entitlement and solution set data in RSIM, Vantive, and CSS
  • Participating in ad-hoc projects as assigned

What we expect from you:

  • Fluency in German and English language
  • Demonstrated ability to handle projects effectively, or a strong willingness to learn and grow in project management
  • Strong communication and mentorship skills
  • Ability to develop and manage budgets, track expenses, and ensure resource allocation
  • Ability to negotiate within IT organizations and with vendors/clients
  • Strong analytical skills and independent judgment in decision-making
  • Team orientation

What you will get from us:

  • Office work (9 am - 5 pm)
  • Opportunity to develop skills through training
  • Work in a large, international team

If you want to give yourself a try in the new role, apply and join us

Only shortlisted candidates will be contacted. Good luck

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