Quality Control Shift Supervisor

2 weeks ago

Belgrade, Central Serbia David Kennedy Recruitment Full time

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Quality Control Shift Supervisor for their Gaming studios in Belgrade, Serbia. 

Position:  Quality Control Shift Supervisor

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary + bonuses (including accommodation) 

DUTIES AND RESPONSIBILITIES:

  • Supervise and coordinate daily operations of the Quality Control (QC) team.
  • Ensure adherence to company quality standards and established QC procedures.
  • Manage team performance through motivation, coaching, and, when necessary, disciplinary action.
  • Monitor and align workflows across departments, ensuring consistent procedural compliance.
  • Maintain and update internal documentation, databases, and performance reports.
  • Analyze data to identify trends and recommend process improvements.
  • Track and ensure timely completion of tasks in line with key performance indicators (KPIs).
  • Conduct regular one-on-one meetings and performance reviews with team members.
  • Support effective internal communication and foster collaboration with other departments.
  • Participate in team and management meetings, contributing to a positive and productive work environment.
  • Maintain and manage inventory records and activity logs as required.
  • Respond to correspondence in a timely manner and provide periodic updates to senior management.

REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • Previous experience in quality control or a similar supervisory role.
  • Proven leadership abilities and experience in managing a team.
  • Strong attention to detail and ability to identify and address quality-related issues.
  • Proficiency in Microsoft Office 365 and quality monitoring tools.
  • Excellent verbal and written communication skills.
  • Strong reporting, documentation, and organizational skills.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership

  • Quality Control Shift Specialist

    2 weeks ago

    Belgrade, Central Serbia JUJUR Full time €30,000 - €60,000 per year

    Position: Quality Control Shift SpecialistLocation: Belgrade, SerbiaEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Supervise and coordinate daily operations of the Quality Control (QC) team.Ensure adherence to company quality standards and established QC procedures.Manage team performance through motivation, coaching, and, when necessary,...

  • Quality Control Shift Specialist Belgrade, Serbia

    2 weeks ago

    Belgrade, Central Serbia Nordicrecruiters Full time

    Are you a detail-oriented professional who thrives in a high-performance, live-gaming environment? Were looking for a Quality Control Shift Specialist to join our live casino production team in Belgrade, Serbia, where you'll play a critical role in ensuring the integrity and smooth operation of our broadcast and game systems. What Youll DoOversee live...

  • Appearance Supervisor

    2 weeks ago

    Belgrade, Central Serbia David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Appearance Supervisor for their Gaming studio in Belgrade, Serbia. Position: Appearance SupervisorLocation: Belgrade, SerbiaEmployment type: Full-time Remuneration: Base salary.About the role:This role plays a key part in ensuring the professional,...

  • Team Supervisor

    2 weeks ago

    Belgrade, Central Serbia Nordicrecruiters Full time

    Are you ready to take the next step in your career and lead a dedicated team in a dynamic live studio environment all while enjoying life in Belgrade, a city known for its energy, rich culture, and opportunity for a balanced, affordable lifestyle? We are seeking a motivated and communicative Team Supervisor to join our gaming studios and guide our...

  • Team Supervisor

    2 weeks ago

    Belgrade, Central Serbia David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Russian speaking Team Supervisor for their Gaming studios in Belgrade, Serbia. Position:  Team SupervisorLocation: Belgrade, SerbiaEmployment type: Full-time Remuneration: Base salary + bonuses (including accommodation) DUTIES AND...

  • Team Supervisor

    2 weeks ago

    Belgrade, Central Serbia David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Team Supervisor for their Gaming studios in Belgrade, Serbia. Position: Team SupervisorLocation: Belgrade, SerbiaEmployment type: Full-time Remuneration: Base salary + bonuses (including accommodation) DUTIES AND RESPONSIBILITIES:Supervise and guide...

  • Quality Control Operator

    7 days ago

    Belgrade, Central Serbia Cybertexex Full time

    Cybertexex is a global provider of automated KYC, watchlist screening, and behavior analytics solutions for digital businesses. We are currently expanding our team and hiring an Entry-Level Quality Control Operator to help maintain and improve the performance of our automated systems. This is an excellent opportunity for recent graduates, or individuals...

  • Team Supervisor Belgrade, Serbia

    2 weeks ago

    Belgrade, Central Serbia Nordicrecruiters Full time

    Are you ready to take your next career step in a fast paced live studio environment while enjoying life in Belgrade, a city where culture, affordability and opportunity meet? We are seeking a dedicated Team Supervisor to help lead operations and support a growing live gaming studio based in Belgrade. What youll doSupervise and guide onfloor team members to...

  • Team Supervisor Belgrade, Serbia

    2 weeks ago

    Belgrade, Central Serbia Nordicrecruiters Full time

    Are you ready to lead a dynamic, multicultural live studio team and enjoy life in Belgrade, a city with a vibrant culture, affordable living, and a thriving entertainment scene? We are looking for a Russian-speaking Team Supervisor to help oversee our on floor operations, lead staff, and deliver top quality performance in a fun, fast-paced environment. What...

  • Shuffler Supervisor

    1 day ago

    Belgrade, Central Serbia ARRISE Full time

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.What makes ARRISE different?We're more than a company—we're a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.We partner with industry leaders like Pragmatic Play, delivering world-class...