IT Network Engineer L2

ARRISE sets the standard for reliability and performance in network engineering.
What makes ARRISE different?

• We're more than a company-we're a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
• We don't just build products-we build opportunities, invest in our people, and foster growth at every level.

Role description:
The Network Engineer L2 will support and maintain network systems, contributing to the availability, performance, and security of the organization's IT infrastructure. The L2 engineer will handle day-to-day network operations, assist with deployments and upgrades, and resolve escalated technical issues. The role requires experience with Cisco equipment, wireless networks, and basic Linux/Windows knowledge, with a strong focus on troubleshooting and maintaining optimal network performance.

Key Responsibilities:

• Network Support & Maintenance: Support the configuration, management, and monitoring of Cisco networking equipment, including switches, routers, and firewalls, to maintain a stable and efficient network environment.
• Wireless Network Support: Assist in the deployment and management of Wi-Fi networks, ensuring consistent connectivity and troubleshooting wireless issues as needed.
• Operational Monitoring: Monitor network systems for performance, reliability, and security, using appropriate tools to identify and address potential issues proactively.
• Incident Response & Troubleshooting: Investigate and resolve network-related issues, escalating complex problems as needed and documenting solutions for future reference.
• Systems Support: Provide basic administration of Linux and Windows systems in relation to network services (DNS, DHCP, VPN), working closely with system administrators.
• Network Documentation: Maintain accurate records of network configurations, changes, and procedures to support operational continuity and compliance.
• Security Awareness: Assist with implementing and maintaining network security measures (ACLs, firewalls, VPNs), under the guidance of senior network engineers.

Candidate Requirements:

• Experience: 2–4 years of hands-on experience in network engineering or IT support roles, working with Cisco networking equipment (routers, switches, firewalls) and wireless networks.
• Technical Skills: Proficient in configuring and troubleshooting Cisco switches and routers. Basic understanding of firewall configurations and Wi-Fi network management.
• Operating Systems: Working knowledge of Windows and Linux systems, particularly in configuring and troubleshooting network services.
• Network Protocols: Familiarity with core network protocols such as TCP/IP, DNS, DHCP, VPN, and basic knowledge of routing protocols (e.g., OSPF, BGP).
• Troubleshooting: Ability to diagnose and resolve common network issues, with experience using network monitoring and diagnostic tools (e.g., Wireshark, PRTG, Zabbix).
• Team Collaboration: Strong communication skills with the ability to work collaboratively with senior engineers and other IT teams.

Nice to have:

• Certifications: Cisco Certified Network Associate (CCNA) preferred.
• Cloud Networking Experience: Exposure to cloud platforms (AWS, Azure, or Google Cloud) and basic understanding of cloud networking concepts

Benefits:

• Competitive salary.
• Additional earnings of €500,00 NET for each successful job referral to ARRISE.
• Special referral campaigns up to €2.000,00 NET referral bonus.
• Private health insurance from day one.
• FitPass membership for sports activities and discounts at popular brands after 3 months.
• An exceptional studio space in a modern office building in New Belgrade.
• International work environment.
• Opportunities for advancement to higher positions in online casino.
• Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips

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