Customer Support Agent – Portuguese language
1 week ago
WorkaNovais a BPO customer experience specialist, delivering exceptional customer care,sales, technical support, and back -office services to companies globally. Ourexpertise is focused on several different industry sectors such as Fintech,iGaming, and e -commerce industries, supporting more than 10+ languages. Position Overview: Theideal candidate will be responsible for providing exceptional customer supportin Portuguese for the iGaming industry. This includes handling player inquiries via livechat, resolving issues efficiently, and ensuring a seamless gaming experience.The role also involves maintaining a professional and friendly tone, adheringto company policies, and contributing to a positive player experience. Strongcommunication skills, multitasking abilities, and familiarity with CRM systemsare essential. Prior experience in iGaming is preferred.Requirements· Fluent Portuguese speaker with intermediate English proficiency· Proven experience in customer support· Familiar with CRM systems and best practices· Strong communication skills with a customer -centric approach· Ability to multitask, prioritize, and manage time effectively· Excellent service orientation with a problem -solving mindset· Working from the Office in Belgrade, rotating shifts Benefits· Challenging and rewarding working environment· Competitive monthly salary with attractive commission structure· Opportunity for personal and career development within the Company· Office in the city center of Belgrade
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Customer Support Agent – Turkish Language
7 days ago
Belgrade, Grad Beograd City, , Serbia Workanova Full timeAbout WorkaNova: WorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back -office services to companies globally. Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e -commerce industries, supporting more than 10+ languages. About The Role: We are...
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Customer support agent
1 week ago
Belgrade, , Serbia Workanova Full timeCustomer support agent - Italian speakerWorkaNova is a BPO company with extensive experience in theindustry, renowned for providing global customer support solutions. Our client,a leader in the iGaming sector, is developing a large -scale, long -term, andhighly promising project with significant growth potential. To support thisambitious endeavor, we are...
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Customer support agent
1 week ago
Belgrade, , Serbia Workanova Full timeCustomer support agent -Turkish speaker WorkaNova is a BPO company with extensive experience in theindustry, renowned for providing global customer support solutions. Our client,a leader in the iGaming sector, is developing a large -scale, long -term, andhighly promising project with significant growth potential. To support thisambitious endeavor, we are...
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Customer Support Agent – Romanian language
1 week ago
Belgrade, , Serbia Workanova Full timeAbout The Company:Workanova is a global BPO customer experience specialist, providing exceptional customer care, sales, technical support, and back -office services. With clients across the Fintech, iGaming, and eCommerce industries, we operate in over 10 languages and are committed to delivering outstanding support around the clock. About The Job:We're...
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Customer Support Agent – French language
2 weeks ago
Belgrade, , Serbia Workanova Full timeWorkaNovais a BPO customer experience specialist, delivering exceptional customer care,sales, technical support, and back -office services to companies globally. Ourexpertise is focused on several different industry sectors such as Fintech,iGaming, and e -commerce industries, supporting more than 10+ languages. Position Overview: Theideal candidate will...
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Customer Support Agent – Italian language
1 week ago
Belgrade, , Serbia Workanova Full timeProficient interaction with a variety of online systemsProvide accurate, valid and complete information by using the right methods/toolsEffectively respond to customer requests and questions by phone, chat and emailDeal with and help resolve any customer complaintsFollowing operational procedures in every contact with the customer RequirementsFLUENT Italian...
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SD Agent English Language Support
2 weeks ago
Belgrade, Central Serbia gategroup Full timeWe're looking for motivated, engaged people to help make everyone's journeys better.Job Summary: The role holder will be responsible for acting as a single point of contact for Gategroup internal users, dealing with the management of both routine and non-routine incidents, problems, and requests. Providing first level support through user calls through IVR,...
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Customer Support Representative
1 week ago
Belgrade, Central Serbia Cr8Connect Full timeCR8-CONNECT is a dynamic and growth-oriented company specialising in customer support, risk management, AML & fraud prevention, marketing and sales, and VIP services. With a dedicated global team, we deliver tailored strategies and seamless experiences that help clients scale, succeed, and stay ahead.As we continue to grow, we are currently looking for a ...
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Customer Support Manager
2 weeks ago
Belgrade, Central Serbia Workanova Full time €40,000 - €60,000 per yearWorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back-office services to companies globally. Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e-commerce industries, supporting more than 10+ languages.We are seeking an experienced and...
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HPEL program-Customer Support Representative
7 days ago
Belgrade, Central Serbia Jaggaer Full timeOverviewJAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our...