Americas Deal Desk Analyst

About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job title: Americas Deal Desk Analyst
Grade: 10
Location: Belgrade, Serbia
Key Responsibilities:

Deal Structuring & Pricing

• Assess all assigned bids, quotes, and proposals to ensure compliance with policies, including:
• Gross margin return on pricing requests
• Non-standard commercial terms and conditions
• Unusual risks
• Channel program integrity (if applicable)
• Build profit and loss (P&L) statements and conduct gross margin analysis for customer opportunities.
• Provide pricing guidance and financial decision support to enhance deal profitability while ensuring competitive positioning.

Approval & Compliance Management

• Lead bid/quote/proposal opportunities through the bid review process, ensuring proper qualification and approvals.
• Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks.
• Ensure deals comply with Sarbanes-Oxley (SOX) and Multiple Element Accounting requirements where applicable.
• Maintain knowledge of US GAAP and International Accounting Standards to support financial compliance.

Sales Enablement & Process Optimization

• Educate sales teams on deal desk processes, including best practices for deal structuring, bid reviews, and revenue recognition.
• Support regional pricing and strategic initiatives to improve profitability and competitiveness.
• Identify and implement continuous improvement initiatives in the deal desk process.

Data Analysis & Reporting

• Conduct ongoing financial analysis on bid trends, pricing strategies, margin performance, and price erosion.
• Utilize data analytics tools (such as Tableau) to generate reports that inform pricing and sales strategies.
• Maintain up-to-date knowledge of the company's business model, markets, and products.

Qualifications & Experience:

• Bachelor's degree in finance, business, accounting, or economics.
• 3+ years of experience in deal desk, sales operations, pricing analysis, or contract management.
• 5-10 years of experience
• Recognized professional Accounting/Business qualification is a plus
• Strong financial and analytical skills, gained through formal education or work experience.
• Proficiency in MS Office (Excel, Word, PowerPoint) and experience with CPQ systems (e.g., Salesforce, Oracle CPQ, SAP CPQ). Tableau experience is a plus.
• Basic knowledge of US GAAP and international accounting standards.
• Strong interpersonal skills with the ability to interact with senior management and colleagues across multiple countries and cultures.
• Ability to manage multiple projects simultaneously in a fast-paced, high-pressure environment.
• High level of motivation, initiative, and willingness to learn.

Core Competencies:

• Customer Focus: Builds and maintains effective customer relationships to enable successful business outcomes.
• Interpersonal Skills: Effectively communicates, listens, and challenges ideas in a constructive and respectful manner.
• Collaboration & Teamwork: Works effectively with cross-functional teams, sharing information and contributing to a positive team environment.
• Agility: Demonstrates adaptability, problem-solving skills, and the ability to respond effectively to new challenges.
• Quality & Accuracy: Ensures high-quality execution in all work and customer interactions, maintaining attention to detail and compliance with business policies.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a email domain."