Installation & Commissioning Engineer

About Insite

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.

We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating.  With just over 70 current employees, we are small but mighty, delivering more by working together.

At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

About the role:

We're looking for an Installation & Commissioning Engineer to work on in-property and site based projects, installing, retrofitting, and commissioning Insite Credit and PrePayment metering systems for modern heat networks.

You'll play a key role in ensuring our smart metering solutions deliver seamless performance, reliability, and integration, helping customers and communities use energy smarter and more efficiently.

What you'll do:

Install & commission:

• Deploy Insite IT and PAYG smart metering systems on new build and residential sites.
• Configure and maintain AMR (Automatic Meter Reading) systems including dataloggers, gateways, routers, repeaters, and IP power devices.
• Retrofit and rewire existing Credit & PrePayment systems for optimal performance.

Maintain & troubleshoot:

• Diagnose and resolve technical issues with smart metering and RF networks.
• Carry out scheduled maintenance and respond to callouts.
• Work closely with third parties, including ISPs, BT, and cloud service providers, to ensure smooth system operation.

Technical support & training:

• Provide expert technical advice to internal teams and clients.
• Deliver hands-on training to ensure confident, compliant system use and upkeep.

What's in it for you:

• A field-based role with variety, no two days are the same.
• The chance to work with cutting-edge smart metering technology supporting sustainable energy networks.
• A collaborative, people-first culture where your technical expertise is valued.
• Opportunities to grow your skills through continuous learning and hands-on experience.

Work environment and schedule:

• Primary Location: Field-based, mostly across central London.
• Travel Requirements: Available for occasional travel across the UK, including working weeks away from home and overnight stays.
• Working Hours:
  • 37.5 hours per week.
  • Monday to Friday working 7.5 hours per day between 08:00 and 20:00.
  • Includes a 30-minute lunch break and two 15-minute breaks each working day.

Qualifications and Experience:

• Smart Metering Experience: Previous experience with smart metering systems, RF networks, or similar field-based technologies is preferred.
• Electrical Experience: 18th Edition, wiring regs and Part P
• Independent Worker: Confident in working independently with minimal supervision, demonstrating strong problem-solving abilities.
• Technical Skills: Competent in the use of laptops/tablets for system configurations and reporting (training provided).
• Communication Skills: Excellent communication and interpersonal skills for effective client and team interactions.
• IT Troubleshooting: Good all-around IT troubleshooting skills.
• Networking Knowledge: Experience with router setup, VPN configurations, and subnetting.
• Cabling Experience: Cat 5e/6 cabling termination experience.
• NIEIC qualified: Desirable
• Technical Proficiency: Competent using a Multimeter, as well as other electrical and IT equipment.
• Health and Safety Certification: A health and safety qualification is desirable.

Additional Requirements:

• Clear Driving Licence: A valid, clear UK driving licence.
• DBS Clearance: Basic DBS clearance (Disclosure and Barring Service).
• Work Eligibility: Must be eligible to work in the UK.
• CSCS Card or equivalent: Hold a valid CSCS card (or be able to obtain one).

Benefits:

• Salary:  Competitive salary, dependent on skill and knowledge level
• Holiday Allowance: 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave.
• Company van: driving licence (with no / low penalty points) essential. Personal usage permitted subject to tax and fuel charges.
• Pension Scheme: Employer pension contribution matched at 4%.
• Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
• Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
• Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
• This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.

Our Values: 

Community

Innovation

Excellence

Sustainability