Service Design Analyst I

19 hours ago

Beograd Srbija Hybrid, Serbia Mplus Serbia Full time 25,000 - 40,000 per year

We are seeking a motivated  individual to join our international team in a junior-level role. The successful candidate will become a valued member of our Digital Transformation Team, supporting the Oracle Enterprise Services (ES) Cloud program rollout.

Key areas of responsibility:

  • Ensure customer data integrity in Oracle ES cloud for service delivery, billing, and customer reporting
  • Analyze, design, and develop well-defined methods and procedures for service data quality related activities
  • Present and gain agreement for problem isolation, solution creation, and implementation plans
  • Customize and provide business data for knowledge applications; prepare and distribute standard reports
  • Coordinate activities with management and project managers
  • Deliver project milestones on time and within budget, with quality
  • Work closely with other members of the team to implement a multi-functional business solution

What we expect from you:

  • BS/BA in  Information Systems, Computer Information Systems, or business-related experience 
  • Strong written and oral English communication skills
  • Data Analysis & Cleansing : proficiency in Excel, SQL, and data profiling tools
  • Reporting & Visualization: experience with tools like Power BI, Tableau, or Oracle BI
  • Ability to adapt to changing priorities and work independently

What you will get from us:

  • Working hours from 9 am – 5 pm, Monday to Friday (possibility of occasional afternoon shifts)
  • Opportunity to develop skills through training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business center in New Belgrade
  • Possibility of conversion to a contract with a client with all of the benefits included

If you want to give yourself a try in the new role, apply and join us

Only shortlisted candidates will be contacted. Good luck

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