Senior HR Assistant

2 weeks ago

Belgrade, Central Serbia Teamcubate Full time €35,000 - €55,000 per year


Full-time | Hybrid-remote | Startup Environment

We are looking for a highly organized and proactive
Senior HR Assistant
to support our client in managing day-to-day HR operations, employee relations, and administrative tasks. This role is essential in ensuring smooth communication with employees and clients, accurate documentation, and the resolution of logistical matters such as housing and onboarding.

The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

Main responsibilities:

  • Serve as a primary point of contact for employees via
    phone
    and
    chat
    channels.
  • Manage
    sick leaves
    : register, document, report, communicate, and research cases as needed.
  • Handle
    client requests
    and ensure timely follow-up.
  • Oversee
    employee onboarding
    , including purchasing tickets, arranging rental cars, handling gas receipts for weekly costs, and processing reimbursement requests.
  • Conduct
    weekly hour checks
    , gather data, contact employees for clarifications, and support employee retention initiatives.
  • Address
    housing issues
    : coordinate housing groups, follow up until problems are resolved, and relocate employees when necessary.
  • Draft and issue
    termination letters
    and offboarding emails.
  • Prepare and manage
    warning letters
    , including communication and documentation.
  • Maintain accurate records of
    housing issues/reports
    and update
    employee details files
    .
  • Act as the main
    contact person for house cleaning teams
    and schedule cleaning as needed.
  • Register
    new employees with clients
    and ensure proper documentation.
  • Schedule and obtain required
    certificates
    and
    appointments
    (VOG, VGB, MLV).
  • Perform basic operations in
    HelloFlex
    .
  • Keep HR records and files up-to-date in
    Google Drive
    .

What we are looking for:

  • Previous experience in HR, administration, or operations support (preferably in an international or fast-paced environment).
  • Excellent organizational and multitasking abilities with strong attention to detail.
  • Strong communication skills in English, both written and verbal (Dutch is a plus).
  • Ability to handle sensitive employee matters with professionalism and empathy.
  • Comfortable working with digital tools such as HelloFlex, Google Drive, and other HR/admin software.
  • A proactive, solution-oriented mindset with the ability to follow through on tasks until completion.

Why Join?

This role offers the chance to take ownership of a wide range of HR responsibilities in a fast-growing international environment. You'll be working closely with both employees and clients, ensuring smooth operations and making a real impact on people's daily work lives.

If you thrive in a role where no two days are the same and enjoy being the go-to person for both people and processes, we'd love to hear from you.

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